The 2013 Mercedes-Benz Sprinter 3500 has 5 safety recalls on file with NHTSA.
Owners have filed 45 complaints with NHTSA.
The most-reported problem area is Air Bags (19 reports).
2013 Mercedes-Benz Sprinter 3500 recalls
Stability Control May Shut Off, Raising Crash Risk
The Electronic Stability Control (ESC) unit on these Sprinter 3500 vans may become disabled.
Passenger Airbag May Explode in a Crash, Sending Metal Shrapnel
The passenger-side frontal airbag inflator in these vans may rupture when the airbag deploys in a crash.
Air Bags May Not Deploy in a Second Crash
Some Sprinter vans from 2013 and 2014 were built without a reinforcement plate and protective bracket on the air bag control unit.
Driver airbag inflator may rupture, sending metal fragments
The driver's frontal airbag inflator in these Sprinter vans can build up excessive internal pressure when the airbag deploys in a crash.
Most common 2013 Mercedes-Benz Sprinter 3500 problems
Problem areas named in the 45 complaints owners filed with NHTSA.
| Problem area | Reports |
|---|---|
| Air Bags | 19 |
| Vehicle Speed Control | 13 |
| Electronic Stability Control (Esc) | 10 |
| Service Brakes | 6 |
| Unknown Or Other | 3 |
| Wheels | 2 |
| Tires | 2 |
| Service Brakes, Air | 2 |
| Electrical System | 1 |
| Engine And Engine Cooling | 1 |
What owners report
The contact owns a 2013 Mercedes-Benz Sprinter 3500. The contact stated while driving at an undisclosed speed, the vehicle lost power steering functionality and the vehicle became difficult to steer. The contact stated that she safely drove the vehicle to her residence. The contact stated that when she opened the hood, she discovered that the vehicle was leaking power steering fluid. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 61,000.
My Sprinter van was purchased used, and I was alerted of a recall on my vehicle where I took it in for service. However, the issues were not addressed and caused further damage to my vehicle. When I addressed those issues, I contacted the manufacturer, who refused to reimburse me for the repairs. The vehicle, despite it still being "fixed", continues to have ongoing issues related to the recall.
The contact owns a 2013 Mercedes-Benz Sprinter 3500. The contact stated while driving, the vehicle failed to exceed 20 MPH. The contact stated that the vehicle had lost motive power. The vehicle was taken to an independent mechanic where the wheel speed sensor was replaced. The contact received notification of NHTSA Campaign Number: 21V042000 (Electronic Stability Control) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Parts distribution disconnect. The failure mileage was approximately 34,200.
The contact owns a 2013 Mercedes-Benz Sprinter 3500. The contact stated while driving 60 MPH and attempting to activate the cruise control, the vehicle failed to remain in cruise control mode. The contact stated that the ABS, traction control, and check engine warning lights were illuminated. The vehicle was diagnosed and repaired. The manufacturer was informed of the failure and informed the contact that the VIN was not under a related recall. The failure mileage was approximately 41,000.
The contact owns a 2013 Mercedes-Benz Sprinter 3500. The contact stated while driving 65 mph, the ABS warning light and two other unknown warning lights illuminated. The contact stated he continued to drive the vehicle. The contact stated the vehicle was not taken to be diagnosed nor repaired however, the contact replaced the driverâs side rear wheel speed sensor himself. The contact received a recall notification for NHTSA Campaign Number: 21V042000 (Electronic Stability Control) however, the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the fai
2013 Mercedes-Benz Sprinter 3500 questions
Does the 2013 Mercedes-Benz Sprinter 3500 have any recalls?
Yes. NHTSA lists 5 safety recalls for the 2013 Mercedes-Benz Sprinter 3500: Stability Control May Shut Off, Raising Crash Risk; Passenger Airbag May Explode in a Crash, Sending Metal Shrapnel; Air Bags May Not Deploy in a Second Crash; Driver airbag inflator may rupture, sending metal fragments; Equipment Adaptive/Mobility. Recall repairs are normally free at an authorized dealer.
What are the most common problems with the 2013 Mercedes-Benz Sprinter 3500?
Based on 45 owner complaints filed with NHTSA, the most-reported problem areas are Air Bags (19), Vehicle Speed Control (13), Electronic Stability Control (Esc) (10).
How do I check if a recall on my 2013 Mercedes-Benz Sprinter 3500 has been fixed?
Enter your 17-character VIN in our VIN recall check. It shows open recalls that have not been repaired on your specific vehicle. Recall repairs are normally free at an authorized dealer.