- Component
- ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE
- Problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2012-2018 Mercedes Benz Sprinter 3500 and Freightliner Sprinter 3500 vehicles upfitted into campers or recreational vehicles. The Electronic Stability Control (ESC) unit may become disabled on these vehicles.
- Risk
- If ESC becomes disabled, vehicle driving stability may be impacted under certain driving conditions, increasing the risk of a crash.
- Remedy
- DVUSA will notify owners, and dealers will replace the rear-wheel speed sensor with a more robust sensor, free of charge. DVUSA issued owners an interim notification on March 10, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is NC3DREZAHA.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
The Electronic Stability Control (ESC) unit on these Sprinter 3500 vans may become disabled. These vehicles were upfitted into campers or recreational vehicles. When ESC is disabled, the vehicle's driving stability may be affected under certain driving conditions, which increases the risk of a crash.
The remedy is free. Dealers will replace the rear-wheel speed sensor with a more robust sensor at no cost to the owner. Owners can contact Daimler Vans USA customer service at 1-877-762-8267, referencing recall number NC3DREZAHA. An interim owner notification was issued on March 10, 2021.
If you own one of these vehicles, contact an authorized dealer to schedule the free repair, and check your VIN for any open recalls.
Official recall notice
Affected vehicles
| Freightliner Sprinter 3500 | 2012201320142015201620172018 |
|---|---|
| Mercedes-Benz Sprinter 3500 | 2012201320142015201620172018 |