CarRecallWatch- Component
- LATCHES/LOCKS/LINKAGES:HOOD:LATCH
- Problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter vehicles. The screw connection on the upper hood catch may have been improperly tightened. As a result, factors such as the vehicle's speed, wind resistance and road conditions may cause the hood to open while the vehicle is being driven.
- Risk
- A hood that opens while driving can reduce the driver's visibility, increasing the risk of a crash.
- Remedy
- DVUSA will notify owners, and dealers will inspect the screw connection, tightening it as necessary, free of charge. The recall began November 1, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HAUBOSS.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
The screw connection on the upper hood catch may not have been tightened properly at the factory. Factors such as vehicle speed, wind resistance and road conditions can cause the hood to open while the vehicle is being driven.
A hood that opens while driving can reduce the driver's visibility, which increases the risk of a crash. If you own an affected Sprinter, have an authorized dealer inspect the screw connection on the upper hood catch and tighten it as necessary. The inspection and repair are free of charge. Owners will be notified by mail, but you can also check your VIN for open recalls and contact Daimler Vans USA customer service at 1-877-762-8267, referencing recall number VS3HAUBOSS.
Check whether this recall is open on your vehicle