CarRecallWatch- Component
- VISIBILITY:GLASS, SIDE/REAR
- Problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter 1500, 2500, 3500 and 4500 vehicles. The rear side windows may be single-pane safety glass instead of laminated safety glass.
- Risk
- In the event of a side impact crash or vehicle rollover, the fitted side windows may not adequately protect the rear occupants from being ejected, increasing their risk of injury.
- Remedy
- DVUSA will notify owners, and Mercedes-Benz or Freightliner dealers will replace the single-pane safety glass with laminated safety glass., free of charge. DVUSA issued owners an interim notification on August 16, 2019. The recall began January 21, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3VERGLAS.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Some Sprinter vans from 2018 may have single-pane safety glass in the rear side windows instead of laminated safety glass. Laminated glass is designed to stay intact and keep occupants inside during a crash.
In a side impact or rollover, these windows may not adequately protect rear passengers from being ejected from the vehicle, which increases the risk of serious injury.
The repair is free. Mercedes-Benz or Freightliner dealers will replace the single-pane glass with laminated safety glass at no cost to you. Contact Daimler Vans USA customer service at 1-877-762-8267, referencing recall number VS3VERGLAS, and check your VIN for any open recalls.
Check whether this recall is open on your vehicle