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Mercedes-Benz Sprinter 2500 Recall 19V695: Airbags May Not Be Active, Raising Crash Injury Risk

NHTSA campaign 19V695, reported October 2, 2019, 1,232 vehicles potentially affected.

What this recall means for you

Certain 2018 Sprinter vans may have an airbag restraint control module that was not activated after the vehicle left the factory. Because the airbag system may not be turned on, the vehicle does not meet federal occupant crash protection requirements.

If the airbag system is not active, the airbags may not deploy in a crash, which can increase the risk of injury to occupants. Dealers will inspect affected vehicles to determine whether the airbag system has been activated and will correct it if needed, at no cost to you. Owners may contact Daimler Vans USA customer service at 1-877-762-8267, referencing recall number VS3AIRIGEL. You can also check your vehicle identification number (VIN) for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 19V695Daimler Vans USA, LLC
Component
AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE
Problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter vehicles. The airbag systems may not have been activated after vehicle production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Risk
An inactive airbag system can increase the risk of injury in the event of a crash.
Remedy
DVUSA will notify owners, and dealers will inspect the vehicles to determine if the airbag systems have been activated, correcting them as necessary, free of charge. DVUSA issued owners an interim notification on November 22, 2019. The recall began February 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3AIRIGEL.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Freightliner Sprinter 150020182019
Freightliner Sprinter 250020182019
Freightliner Sprinter 350020182019
Freightliner Sprinter 450020182019
Mercedes-Benz Sprinter 150020182019
Mercedes-Benz Sprinter 250020182019
Mercedes-Benz Sprinter 350020182019
Mercedes-Benz Sprinter 450020182019