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Mercedes-Benz E 300 Recall 19V788: Seat Belt May Not Tighten in a Crash

NHTSA campaign 19V788, reported November 1, 2019, 29,720 vehicles potentially affected.

What this recall means for you

Front seat belts that are properly fastened may be wrongly detected as unbuckled. When this happens, the electric PRE-SAFE function and the seat belt pretensioners can be switched off.

If the pretensioners and PRE-SAFE do not activate during a crash, the front seat belts may not tighten as designed to hold occupants in position, which increases the risk of injury.

Owners will be notified by mail. Authorized Mercedes-Benz dealers will inspect the front seat belt buckles and replace them as needed, at no cost to you. You can contact Mercedes-Benz USA customer service at 1-800-367-6372, and you should check your vehicle's VIN for any open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 19V788Mercedes-Benz USA, LLC.
Component
SEAT BELTS
Problem
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018 E400 Wagon 4MATIC, E400 4MATIC, E43 AMG 4MATIC, 2018-2019 E63S AMG 4MATIC Wagon, E63 AMG 4MATIC Wagon, E300, E300 4MATIC, GLC63S Coupe AMG 4MATIC, 2019 CLS450, CLS450 4MATIC, CLS53 AMG 4MATIC, E450 Wagon, E53 AMG 4MATIC, GLC300, GLC63 AMG Coupe 4MATIC, G550 4MATIC, G63 AMG, GLC300 Coupe 4MATIC, GLC300 4MATIC, GLC350e 4MATIC, GLC43 AMG Coupe 4MATIC, GLC43 AMG 4MATIC, GLC63 AMG 4MATIC, GT63 AMG four-door 4MATIC, and GT63S AMG four-door 4MATIC vehicles. Although correctly fastened, the front seat belts may be inaccurately detected as being unfastened, which may cause the electric PRE-SAFE®-function and the pretensioner to be deactivated.
Risk
The electric PRE-SAFE®-function and the seat belt pretensioners may not deploy during a crash, increasing the risk of injury.
Remedy
MBUSA will notify owners, and dealers will inspect the front seat belt buckles, replacing them as necessary, free of charge. The recall began March 13, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020020017.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Mercedes-Benz AMG CLS532019
Mercedes-Benz AMG E532019
Mercedes-Benz AMG E63S20182019
Mercedes-Benz AMG GLC432019
Mercedes-Benz AMG GLC632019
Mercedes-Benz AMG GLC63S20182019
Mercedes-Benz AMG GT632019
Mercedes-Benz CLS 4502019
Mercedes-Benz E 30020182019
Mercedes-Benz E 4002018
Mercedes-Benz E 4502019
Mercedes-Benz E43 AMG2018
Mercedes-Benz G 5502019
Mercedes-Benz G632019
Mercedes-Benz GLC 3002019
Mercedes-Benz GLC 350 E2019