CarRecallWatch- Component
- STEERING:RACK AND PINION:RACK
- Problem
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 Mercedes Benz C300, 2017-2019 C300 Cabrio, C300 Coupe, C63 Cabrio, 2015 C63S AMG, 2018-2019 C300, C350e, C63 AMG, C63S AMG Cabrio, 2018 C63 AMG Cabrio, C63 AMG Coupe, C63S AMG, C63S AMG Coupe, E300, E400 Cabrio, E400 Coupe, 2019 CLS450, E450 Cabrio, and E450 Coupe rear-wheel drive vehicles. A locknut in the steering rack may break under high load, possibly causing the steering to become stuck in one position.
- Risk
- A car that cannot be properly steered has an increased risk of a crash.
- Remedy
- MBUSA will notify owners, and dealers will replace the steering rack, free of charge. The recall began August 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080012.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
A locknut in the steering rack may break under high load, which could cause the steering to become stuck in one position. A vehicle that cannot be properly steered has an increased risk of a crash.
Mercedes-Benz USA will notify owners, and authorized dealers will replace the steering rack free of charge. Owners can contact Mercedes-Benz USA customer service at 1-800-367-6372 with questions about this recall.
To check whether your vehicle is affected, enter your VIN on NHTSA's recall lookup site or ask an authorized Mercedes-Benz dealer. Until the repair is done, be aware of any unusual steering behavior and have the vehicle inspected promptly if you notice it.
Check whether this recall is open on your vehicle