CarRecallWatch- Component
- STRUCTURE:BODY:ROOF AND PILLARS
- Problem
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.
- Risk
- A detached roof panel can become a road hazard, increasing the risk of a crash.
- Remedy
- Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
The front roof panel, located between the windshield and the panoramic sunroof, may not have been bonded correctly to the vehicle during a prior repair. As a result, the panel can come loose from the vehicle.
A detached roof panel can become a road hazard and increase the risk of a crash. If you own an affected vehicle, check your VIN for open recalls and contact an authorized Mercedes-Benz dealer. Dealers will replace the front panel free of charge. You may also contact Mercedes-Benz USA customer service at 1-800-367-6372.
Check whether this recall is open on your vehicle