CarRecallWatchThe 2016 Mercedes-Benz C 350 E has 5 safety recalls on file with NHTSA.
Owners have filed 6 complaints with NHTSA.
The most-reported problem area is Unknown Or Other (3 reports).
2016 Mercedes-Benz C 350 E recalls
Front Roof Panel May Detach, Creating Crash Risk
The front roof panel, located between the windshield and the panoramic sunroof, may not have been bonded correctly to the vehicle during a prior repair.
Front roof panel may detach while driving, creating a crash hazard
The front roof panel, located between the windshield and the panoramic sunroof, may not have been bonded correctly to the vehicle during a previous repair.
Emergency call system may send wrong date, time, or location
A software fault in the emergency call system (eCall) can cause the date and time recorded for the system to differ from the actual date and time.
Driver Airbag May Deploy Unexpectedly, Raising Injury Risk
The driver's front airbag may deploy without warning because the steering components may not be properly grounded.
Starter Can Overheat and Melt, Creating a Fire Risk
A starter current limiter can overheat if the engine or transmission fails to turn over and the starter motor repeatedly tries to start the vehicle.
Most common 2016 Mercedes-Benz C 350 E problems
Problem areas named in the 6 complaints owners filed with NHTSA.
| Problem area | Reports |
|---|---|
| Unknown Or Other | 3 |
| Engine | 2 |
| Fuel/Propulsion System | 1 |
| Structure | 1 |
| Visibility/Wiper | 1 |
| Power Train | 1 |
| Electrical System | 1 |
What owners report
I was driving on the local freeway and the strip of glass between the windshield and the sunroof flew off and landed on the pavement behind me. Thankfully the car behind me was far enough away that it didn't hit it--but it could have if it had been. If that had happened I shudder to think what the result would have been. The risk is to those behind me--not to me. The only indication that there was a problem before the event was only a few seconds before the piece flew off when it started to become unattached and the noise from the wind catching it raised my concern. I took the car to Mercedes and had to pay $2300 to have the piece replaced.
This is a plug-in hybrid car and twice in the last two weeks, the car while in motion on the road, has randomly turned off the engine and lost power. The gas pedal is unresponsive and all the alarms on screen flash and I have to coast to a stop. Most recently it was on a busy road and I barely missed being rear-ended. This is an unsafe situation and has happened twice and the only thing which I can do is come to complete stop, turn off the car and restart it and the problem goes away.
This is a known problem with The Mercedes cars from 2015 through 2018. The Service advisor said this is a know issue with this year, I asked can you do it for free because it is a Merc issue. He said he cannot do it. The cost for this repair is $2500 in Mercedes show room. These should be recalled and repair it for free for the customers.
PANORAMIC SUNROOF SHATTERED WHILE DRIVING NORMALLY IN HIGHWAY, SHARDS OF GLASS FROM THE SUNROOF ALSO DAMAGED/CHIPPED REAR PART OF THE CAR. CAUSE UNKNOWN. VEHICLE WAS NOT INVOLVED IN COLLISION.
BACK PANEL OF PANORAMA SUN ROOF CRACKED AND SHATTERED WHILE PULLING INTO OUR DRIVEWAY. BODY SHOP INDICATED RAILINGS HOLDING THE TEMPERED GLASS IN PLACE SHIFTED FOR SOME REASON. MERCEDES REFUSES TO REPAIR EVEN THOUGH THE CAR IS ONLY SEVEN MONTHS OLD. DEFECT IS A SAFETY HAZARD. FORTUNATELY, INCIDENT HAPPENED IN OUR DRIVEWAY.
2016 Mercedes-Benz C 350 E questions
Does the 2016 Mercedes-Benz C 350 E have any recalls?
Yes. NHTSA lists 5 safety recalls for the 2016 Mercedes-Benz C 350 E: Front Roof Panel May Detach, Creating Crash Risk; Front roof panel may detach while driving, creating a crash hazard; Emergency call system may send wrong date, time, or location; Driver Airbag May Deploy Unexpectedly, Raising Injury Risk; Starter Can Overheat and Melt, Creating a Fire Risk. Recall repairs are normally free at an authorized dealer.
What are the most common problems with the 2016 Mercedes-Benz C 350 E?
Based on 6 owner complaints filed with NHTSA, the most-reported problem areas are Unknown Or Other (3), Engine (2), Fuel/Propulsion System (1).
How do I check if a recall on my 2016 Mercedes-Benz C 350 E has been fixed?
Enter your 17-character VIN in our VIN recall check. It shows open recalls that have not been repaired on your specific vehicle. Recall repairs are normally free at an authorized dealer.