2015 Mercedes-Benz C400 Recalls, Problems & Safety Rating

8 safety recalls on file

The 2015 Mercedes-Benz C400 has 8 safety recalls on file with NHTSA.

Owners have filed 10 complaints with NHTSA.

The most-reported problem area is Structure (6 reports).

8Recalls
10Owner complaints
0Crashes reported
n/aNHTSA safety rating
Is the repair still open on your C400?

A recall covers specific vehicles. Your VIN shows whether yours still needs the free repair.

2015 Mercedes-Benz C400 recalls

Front Roof Panel May Detach, Creating Crash Risk

Recall 23V854Dec 15, 20232,976 vehicles affected

The front roof panel, located between the windshield and the panoramic sunroof, may not have been bonded correctly to the vehicle during a prior repair.

Front roof panel may detach while driving, creating a crash hazard

Recall 21V197Mar 19, 202115,096 vehicles affected

The front roof panel, located between the windshield and the panoramic sunroof, may not have been bonded correctly to the vehicle during a previous repair.

Emergency call system may send wrong date, time, or location

Recall 19V787Nov 1, 201924,226 vehicles affected

A software fault in the emergency call system (eCall) can cause the date and time recorded for the system to differ from the actual date and time.

Driver Airbag May Deploy Unexpectedly, Raising Injury Risk

Recall 17V627Oct 6, 2017495,290 vehicles affected

The driver's front airbag may deploy without warning because the steering components may not be properly grounded.

Steering assist may cut out, making steering harder

Recall 15V845Dec 16, 201528,452 vehicles affected

Some 2015 Mercedes-Benz C-Class sedans built between January 27, 2014 and December 1, 2014 may lose electric power steering assist.

Fuel pump may leak fuel or stall, risking fire or crash

Recall 15V138Mar 10, 20153,039 vehicles affected

The fuel delivery module in these vehicles may not be properly secured to the fuel tank, so its locking plate can loosen and allow fuel to leak.

Headlights May Be Misaimed, Raising Crash Risk

Recall 15V087Feb 11, 20159,137 vehicles affected

Certain 2015 Mercedes-Benz C300 and C400 vehicles built from June 18, 2014, through September 5, 2014, were assembled with horizontal adjustment mechanisms in the headlamps that an owner can turn, instead of the proper sealing caps.

Steering

Recall 14V598Sep 26, 201410,509 vehicles affected

Most common 2015 Mercedes-Benz C400 problems

Problem areas named in the 10 complaints owners filed with NHTSA.

Problem areaReports
Structure6
Visibility/Wiper1
Electronic Stability Control (Esc)1
Electrical System1
Vehicle Speed Control1
Engine1
Unknown Or Other1
Suspension1

What owners report

2025-08-08, Structure
The contact owns a 2015 Mercedes Benz C400. The contact stated that while vehicle was inside a high-pressure car wash, water leaked from the roof panel at the front of the vehicle, nearby the front windshield. The cause of the failure was not yet determined, and the vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 23V854000 (STRUCTURE). The contact stated that the vehicle had experienced the failure listed in the recall. The local dealer was not contacted. The failure mileage was 100,000.
2025-02-10, Suspension
Rear subframe cracked while driving and rear of car sways from one lane to the next when brakes are applied. Car is not safe
2024-11-01, Structure
The contact owns a 2015 Mercedes-Benz C400. The contact stated that while the vehicle was being serviced, the contact was informed by the dealer that the rear subframe needed to be replaced. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 112,000.
2024-08-09, Structure
The contact owns a 2015 Mercedes-Benz C400. The contact stated while driving 55-60 MPH, the front roof panel separated and flew off. The contact drove back and was able to pick the front roof panel off the road. The vehicle was taken to the dealer, where it was determined that the front roof panel needed to be replaced. Additionally, the dealer informed the contact that the recall repair of NHTSA Campaign Number: 21V197000(Structure) was previously performed on the vehicle, and the additional related repair would be at the contact's expense. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 23V854000(Structure). The manufacturer was not notified of the
2024-06-23, Structure
My boyfriend and I were driving my 2015 MB C400 down the road in November 2020 and it was a beautiful day out so we decided we would open the sunroof to get some fresh air. I was driving so my boyfriend pressed the button for the sunroof to open. As the sunroof was opening, there was a cracking and popping sound coming from above us. We immediately pulled over at a gas station to see what was happening. Upon getting out of the car and looking closer at the sunroof, we noticed many cheap plastic components that were just broken and crumbled laying inside the sunroof tract. We removed the broken pieces and then tried to close the sunroof several times. T Each time, the sunroof went into the c

2015 Mercedes-Benz C400 questions

Does the 2015 Mercedes-Benz C400 have any recalls?

Yes. NHTSA lists 8 safety recalls for the 2015 Mercedes-Benz C400: Front Roof Panel May Detach, Creating Crash Risk; Front roof panel may detach while driving, creating a crash hazard; Emergency call system may send wrong date, time, or location; Driver Airbag May Deploy Unexpectedly, Raising Injury Risk; Steering assist may cut out, making steering harder. Recall repairs are normally free at an authorized dealer.

What are the most common problems with the 2015 Mercedes-Benz C400?

Based on 10 owner complaints filed with NHTSA, the most-reported problem areas are Structure (6), Visibility/Wiper (1), Electronic Stability Control (Esc) (1).

How do I check if a recall on my 2015 Mercedes-Benz C400 has been fixed?

Enter your 17-character VIN in our VIN recall check. It shows open recalls that have not been repaired on your specific vehicle. Recall repairs are normally free at an authorized dealer.

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