CarRecallWatch- Component
- STEERING:ELECTRIC POWER ASSIST SYSTEM
- Problem
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2015 C300 and C400 4matic sedans manufactured January 27, 2014, to December 1, 2014. Due to an error in the electric power steering control unit software, the affected vehicles may have a loss of electric power steering assist.
- Risk
- If the vehicle experiences a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a vehicle crash.
- Remedy
- MBUSA will notify owners, and dealers will update the power steering software, free of charge. The recall began in January 15, 2016. Owners may contact MBUSA customer service at 1-800-367-6372.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Some 2015 Mercedes-Benz C-Class sedans built between January 27, 2014 and December 1, 2014 may lose electric power steering assist. The cause is a software error in the electric power steering control unit.
If the power steering assist is lost, the steering wheel becomes much harder to turn, especially at low speeds. This extra effort raises the risk of a crash.
Mercedes-Benz USA will notify affected owners. Authorized dealers will update the power steering software at no charge. You can contact MBUSA customer service at 1-800-367-6372, and you can check your VIN for open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Mercedes-Benz C 300 | 2015 |
|---|---|
| Mercedes-Benz C400 | 2015 |