- Component
- EQUIPMENT:OTHER:LABELS
- Problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Mercedes-Benz Sprinter 2500 and Sprinter 3500 vehicles, equipped with folding seats (sales code S20). The unloaded vehicle weight (UVW) label on these incomplete vehicles may be incorrect.
- Risk
- The incorrect UVW label can result in final stage manufacturers exceeding the maximum vehicle weight once the vehicle is completed. A vehicle that exceeds its maximum weight has an increased risk of a crash.
- Remedy
- DVUSA will notify owners, and dealers will replace the UVW label and inspect the vehicle to make sure that it is not overloaded, free of charge. The recall began on April 3, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Certain 2016-2017 Mercedes-Benz Sprinter 2500 and 3500 vans with folding seats (sales code S20) may have an incorrect unloaded vehicle weight label. This is most likely to affect incomplete vehicles that are later finished by final-stage manufacturers, who could build them beyond their maximum allowed weight.
A vehicle loaded above its maximum weight rating has a higher risk of crashing, so owners of affected vans should take this recall seriously.
Daimler Vans USA will notify owners, and authorized dealers will replace the weight label and inspect the vehicle to confirm it is not overloaded, at no cost to you. The recall began on April 3, 2018. You can contact Daimler Vans USA customer service at 1-877-762-8267, and you should check your VIN for any open recalls.
Official recall notice
Affected vehicles
| Mercedes-Benz Sprinter 2500 | 20162017 |
|---|---|
| Mercedes-Benz Sprinter 3500 | 20162017 |