CarRecallWatch- Component
- STRUCTURE:BODY
- Problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2016 Mercedes Benz and Freightliner Sprinter 2500 and 3500 vehicles manufactured April 1, 2015, to October 31, 2015. The affected vehicles may have had multiple layers of paint applied, and as a result, in a crash, the windows may separate from the vehicle when the outer layer of paint peels from the layer below.
- Risk
- If the windows separate from the vehicle in a crash, the occupants are at a greater risk of injury.
- Remedy
- DVUSA will notify owners, and dealers will remove the windows and inspect the paintwork, repainting the vehicles as necessary, free of charge. This recall began August 4, 2016. Owners may contact DVUSA customer service at 1-770-705-2070.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Some vans had multiple layers of paint applied during manufacturing. The outer paint layer can peel away from the layer beneath it, which may cause the windows to separate from the vehicle in a crash.
If a window separates during a collision, occupants face a greater risk of injury. Owners do not need to wait for a repair to be scheduled to take precautions beyond the usual safe driving habits, and should contact the manufacturer if they have concerns.
The remedy is free. Daimler Vans USA will notify affected owners, and authorized dealers will remove the windows, inspect the paintwork, and repaint the vehicle where necessary at no charge. Owners can call Daimler Vans USA customer service at 1-770-705-2070, and should check their vehicle identification number for open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Freightliner Sprinter 2500 | 20152016 |
|---|---|
| Freightliner Sprinter 3500 | 20152016 |
| Mercedes-Benz Sprinter 2500 | 20152016 |
| Mercedes-Benz Sprinter 3500 | 20152016 |