CarRecallWatch- Component
- STRUCTURE:BODY:ROOF AND PILLARS
- Problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2016 Mercedes-Benz Sprinter 2500 and 3500 vehicles manufactured May 31, 2015, to April 30, 2016, and 2015-2016 Freightliner Sprinter 2500 and 3500 vehicles manufactured May 1, 2015, to April 30, 2016. The affected vehicles are configured to have super-high roofs, but may not be equipped with the required crash pads.
- Risk
- If the required crash pads are missing, it can increase the risk of injury to a front passenger seat occupant if they are unbelted.
- Remedy
- DVUSA will notify owners, and dealers will install the required crash-pads, free of charge. The recall began on August 11, 2016. Owners may contact DVUSA customer service at 1-877-762-8267.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Some 2015-2016 Sprinter vans built with super-high roofs may be missing the required roof crash pads. These pads are meant to cushion the head of a front passenger during a crash, so if they are absent, an unbelted front passenger faces a higher risk of injury.
Owners will be notified by Daimler Vans USA, and authorized dealers will install the required crash pads at no cost. The recall began on August 11, 2016.
To check whether your vehicle is affected, look up your VIN for open recalls, or contact Daimler Vans USA customer service at 1-877-762-8267. Until the repair is done, make sure every front passenger wears a seat belt.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Freightliner Sprinter 2500 | 20152016 |
|---|---|
| Freightliner Sprinter 3500 | 20152016 |
| Mercedes-Benz Sprinter 2500 | 20152016 |
| Mercedes-Benz Sprinter 3500 | 20152016 |