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Mercedes-Benz Sprinter 3500 Recall 17V804: Vehicle May Not Brake Automatically in Strong Crosswinds

NHTSA campaign 17V804, reported December 14, 2017, 2,177 vehicles potentially affected.

What this recall means for you

Certain 2017 Freightliner and Mercedes-Benz Sprinter 3500 vans have a Crosswind Assist feature that may fail to activate automatic braking through the vehicle dynamics control system (ADAPTIVE ESP) when strong crosswinds occur. If the system does not brake as expected, the risk of a crash is increased.

The manufacturer, Daimler Vans USA, will notify affected owners. Dealers will update the ESP control unit with corrected software at no charge to the owner. The recall is expected to begin in January 2018. Owners can contact Daimler Vans USA customer service at 1-854-888-3214 with questions.

Check your vehicle's VIN for open recalls, and schedule the free software update at an authorized dealer as soon as the remedy is available.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 17V804Daimler Vans USA, LLC
Component
LANE DEPARTURE: ASSIST
Problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2017 Mercedes-Benz Sprinter 3500 and Freightliner Sprinter 3500 vehicles equipped with the Crosswind Assist function. In the event of strong crosswind, automatic brake interventions by the vehicle dynamics control system (ADAPTIVE ESP) might not be activated.
Risk
If Crosswind Assist system does not activate the automatic braking system as expected in the event of a strong crosswind, there would be an increased risk of a crash.
Remedy
DVUSA will notify owners, and dealers will update the ESP control unit with corrected software, free of charge. The recall is expected to begin in January 2018. Owners may contact DVUSA customer service at 1-854-888-3214.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Freightliner Sprinter 35002017
Mercedes-Benz Sprinter 35002017