CarRecallWatch- Component
- ELECTRICAL SYSTEM:WIRING
- Problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter vehicles. A cable duct may drop out of place due to unlatched engagement hooks inside the battery case. This may cause the starter-generator wiring harness to chafe against the transmission carrier, which could result in an electrical short-circuit.
- Risk
- An electrical short can increase the risk of a fire.
- Remedy
- Dealers will replace the engagement hooks on the affected cable duct with expanding rivets, free of charge. The recall began on November 2, 2021. Owners may contact DVUSA's customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KABKAN.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
A cable duct in the battery case may drop out of place because its engagement hooks are not latched. When this happens, the starter-generator wiring harness can rub against the transmission carrier, which could cause an electrical short-circuit.
An electrical short can increase the risk of a fire. Owners should take this recall seriously and have the work done promptly.
Authorized Mercedes-Benz dealers will replace the engagement hooks on the affected cable duct with expanding rivets at no cost to you. You can contact Daimler Vans USA customer service at 1-877-762-8267, referencing recall number VS3KABKAN. You can also check your VIN for open recalls on your vehicle.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Mercedes-Benz Sprinter 1500 | 2021 |
|---|---|
| Mercedes-Benz Sprinter 2500 | 2021 |
| Mercedes-Benz Sprinter 3500 | 2021 |
| Mercedes-Benz Sprinter 4500 | 2021 |