- Component
- STRUCTURE:CRITICAL FASTENERS
- Problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The longitudinal frame members may be missing reinforcement fasteners, reducing vehicle stability and decreasing the structural integrity of the third-row seats.
- Risk
- Reduced stability increases the risk of a crash. Additionally, the third-row seat mountings can fail, increasing the risk of injury during a crash.
- Remedy
- Dealers will inspect and repair the frame members as necessary, free of charge. Owner notification letters were mailed March 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3ROHRAH.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
Some 2019 Sprinter vans may be missing reinforcement fasteners on the longitudinal frame members. This can reduce vehicle stability and weaken the structural integrity of the third-row seats.
Reduced stability raises the risk of a crash. In a crash, the third-row seat mountings could also fail, increasing the risk of injury to occupants.
Dealers will inspect the frame members and repair them as necessary, free of charge. Owner notification letters were mailed March 4, 2024. You can contact Daimler Vans USA customer service at 1-877-762-8267 and reference recall number VS3ROHRAH. Check your VIN for open recalls to confirm whether your vehicle is affected.
Check whether this recall is open on your vehicle