- Component
- EQUIPMENT:OTHER:LABELS
- Problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter vehicles. The gross vehicle weight rating (GVWR) may be improperly stated on the tire and loading label. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, "Wheels and Rims-Other Than Passenger Cars."
- Risk
- The operator may overload the vehicle, resulting in excessive tire wear and increasing the risk of a crash.
- Remedy
- Dealers will inspect and replace, as necessary, the tire and loading information label. Additionally, tires will be inspected for excessive wear and replaced as necessary. All repairs will be conducted free of charge. Interim owner notifications were mailed to owners on March 4, 2022. Owner notification letters were mailed on March 21, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RE58HIN.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
The tire and loading information label on certain 2021 vans may list the wrong gross vehicle weight rating (GVWR). Because the stated limit is inaccurate, the vehicle can be loaded beyond what its tires and components are designed to carry. This fails to meet Federal Motor Vehicle Safety Standard 120 for wheels and rims.
Overloading can cause excessive tire wear and raise the risk of a crash. Owners should be aware of the load limit and avoid exceeding it until the label is corrected.
Authorized dealers will inspect and replace the tire and loading label as needed, and check the tires for excessive wear and replace them if necessary. All repairs are free of charge. Owners can contact Daimler Vans USA customer service at 1-877-762-8267 (recall number VS3RE58HIN), or check their VIN for open recalls.
Official recall notice
Affected vehicles
| Mercedes-Benz Sprinter 1500 | 2021 |
|---|---|
| Mercedes-Benz Sprinter 2500 | 2021 |
| Mercedes-Benz Sprinter 3500 | 2021 |
| Mercedes-Benz Sprinter 4500 | 2021 |