Home / Latest recalls / 24V930

Mercedes-Benz Sprinter 2500 Recall 24V930: Dash Lights Too Bright, Harder to Read While Driving

NHTSA campaign 24V930, reported December 13, 2024, 697 vehicles potentially affected.

What this recall means for you

The instrument cluster display on certain Mercedes-Benz Sprinter vans may not be adjustable and can appear too bright in some lighting conditions. This means the vehicle does not fully meet federal standards for controls and displays.

A display that is too bright can make it hard for the driver to see important safety information on the instrument panel, which raises the risk of a crash. Owners should be cautious about how easily they can read their gauges and warning lights while driving.

Dealers will update the instrument cluster software at no cost to the owner. Owner notification letters were mailed January 31, 2025. You can contact Daimler Vans USA customer service at 1-877-762-8267 (recall number VS3BELKOM), and you should check your VIN for any open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 24V930Daimler Vans USA, LLC
Component
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter vehicles. The instrument cluster illumination may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Risk
A display that is too bright can make it difficult for the driver to see critical safety information, increasing the risk of a crash.
Remedy
Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BELKOM.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Affected vehicles

Mercedes-Benz Sprinter 15002019202020212022
Mercedes-Benz Sprinter 25002019202020212022
Mercedes-Benz Sprinter 35002019202020212022
Mercedes-Benz Sprinter 45002019202020212022