CarRecallWatch- Component
- STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
- Problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 Mercedes-Benz Sprinter vehicles. The screws for the front door hinges may not have been tightened properly.
- Risk
- Loose door hinge screws could change the gap between the door and vehicle body, increasing the risk of injury in the event of a crash.
- Remedy
- Dealers will check the screws and tighten them as necessary, free of charge. Owner notification letters were mailed June 18, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TURSCHA.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
Some 2020 Mercedes-Benz Sprinter vans may have front door hinge screws that were not tightened properly during assembly. Loose screws can change the gap between the door and the vehicle body.
That change in the door gap could increase the risk of injury in the event of a crash. Owners should not ignore a door that seems to sit unevenly or shift position.
An authorized dealer will check the hinge screws and tighten them as needed, at no cost to you. Owner notification letters were mailed June 18, 2021. You can contact Daimler Vans USA customer service at 1-877-762-8267, and check your vehicle identification number (VIN) for any open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Mercedes-Benz Sprinter 1500 | 2020 |
|---|---|
| Mercedes-Benz Sprinter 2500 | 2020 |
| Mercedes-Benz Sprinter 3500 | 2020 |
| Mercedes-Benz Sprinter 4500 | 2020 |