CarRecallWatch- Component
- ELECTRICAL SYSTEM:SOFTWARE
- Problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. A software error in the park lock system may allow the vehicle to move after the gear selector has been placed in the Park 'P' position without the parking brake applied.
- Risk
- Unintentional vehicle movement can increase the risk of a crash.
- Remedy
- Dealers will update the electronic stability program control unit software, free of charge. Owner notification letters were mailed February 11, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3PA27 ERI/ERO.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
A software error in the park lock system can let the vehicle move after the gear selector is placed in Park 'P' even though the parking brake is not applied. The vehicle can roll unintentionally, which raises the risk of a crash.
To fix the problem, dealers will update the electronic stability program control unit software at no cost to you. Owner notification letters were mailed February 11, 2022. If you have questions, you can contact Daimler Vans USA customer service at 1-877-762-8267. Check your vehicle identification number (VIN) for open recalls to confirm whether your van is affected.
Check whether this recall is open on your vehicle