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Mercedes-Benz Sprinter 2500 Recall 21V153: Sliding Door Lock May Fail to Hold in a Crash

NHTSA campaign 21V153, reported March 10, 2021, 56 vehicles potentially affected.

What this recall means for you

The auxiliary lock on the electric sliding door may be the wrong type for this door design. Because of this, the vehicle does not fully meet federal ejection mitigation requirements (FMVSS 226).

In a crash, the sliding door could dislocate more than intended, which increases the risk of injury to occupants.

Dealers will convert the sliding door from electric to manual operation at no cost to you. Owner notification letters were mailed January 20, 2023. You can contact Daimler Vans USA customer service at 1-877-762-8267 (recall number VS3SCHIEBT), and you should check your VIN for open recalls on your vehicle.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 21V153Daimler Vans USA, LLC
Component
LATCHES/LOCKS/LINKAGES:DOORS:LOCK
Problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter vehicles equipped with an optional electric sliding door. The auxiliary lock on the sliding door may be the incorrect type for an electric sliding door. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
Risk
In the event of a crash, the sliding door could dislocate more than intended, and increase the risk of injury to vehicle occupants.
Remedy
DVUSA will notify owners, and dealers will convert the sliding door from electric to manual function, free of charge. Owner notification letters were mailed January 20, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SCHIEBT.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Mercedes-Benz Sprinter 150020192020
Mercedes-Benz Sprinter 250020192020
Mercedes-Benz Sprinter 350020192020
Mercedes-Benz Sprinter 450020192020