- Component
- LATCHES/LOCKS/LINKAGES:DOORS:LOCK
- Problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter vehicles equipped with an optional electric sliding door. The auxiliary lock on the sliding door may be the incorrect type for an electric sliding door. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
- Risk
- In the event of a crash, the sliding door could dislocate more than intended, and increase the risk of injury to vehicle occupants.
- Remedy
- DVUSA will notify owners, and dealers will convert the sliding door from electric to manual function, free of charge. Owner notification letters were mailed January 20, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SCHIEBT.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
The auxiliary lock on the electric sliding door may be the wrong type for this door design. Because of this, the vehicle does not fully meet federal ejection mitigation requirements (FMVSS 226).
In a crash, the sliding door could dislocate more than intended, which increases the risk of injury to occupants.
Dealers will convert the sliding door from electric to manual operation at no cost to you. Owner notification letters were mailed January 20, 2023. You can contact Daimler Vans USA customer service at 1-877-762-8267 (recall number VS3SCHIEBT), and you should check your VIN for open recalls on your vehicle.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Mercedes-Benz Sprinter 1500 | 20192020 |
|---|---|
| Mercedes-Benz Sprinter 2500 | 20192020 |
| Mercedes-Benz Sprinter 3500 | 20192020 |
| Mercedes-Benz Sprinter 4500 | 20192020 |