CarRecallWatchThe 2013 Freightliner Sprinter 2500 has 4 safety recalls on file with NHTSA.
Owners have filed 2 complaints with NHTSA, including 1 crash, 2 injuries.
The most-reported problem area is Service Brakes (1 report).
2013 Freightliner Sprinter 2500 recalls
Passenger Airbag May Explode in a Crash, Sending Metal Shrapnel
The passenger-side frontal airbag inflator in these vans may rupture when the airbag deploys in a crash.
Software Conflict Can Disable Stability Control or Airbags
Some vehicles received software updates during servicing that may conflict with certain onboard computers.
Air Bags May Not Deploy in a Second Crash
Some Sprinter vans from 2013 and 2014 were built without a reinforcement plate and protective bracket on the air bag control unit.
Driver airbag inflator may rupture, sending metal fragments
The driver's frontal airbag inflator in these Sprinter vans can build up excessive internal pressure when the airbag deploys in a crash.
Most common 2013 Freightliner Sprinter 2500 problems
Problem areas named in the 2 complaints owners filed with NHTSA.
| Problem area | Reports |
|---|---|
| Service Brakes | 1 |
| Air Bags | 1 |
What owners report
I WAS NOTIFIED OF THE RECALL BY MERCEDES. I CALLED THE PHONE NUMBER PROVIDED. MERCEDES GAVE ME THE PHONE NUMBER FOR MERCEDES BENZ OF SOUTHAMPTON TO REPLACE THE FAULTY AIRBAGS. I PROVIDED THEM WITH VIN NUMBER, THEY CONFIRMED THE RECALL, ORDERED PARTS, AND SCHEDULED AN APPOINTMENT. WHEN WE ARRIVED FOR THE APPOINTMENT (MORE THAN AN HOUR'S DRIVE AWAY) MERCEDES BENZ OF SOUTHAMPTON REFUSED TO REPLACE THE DEFECTIVE AIRBAG BECAUSE THIS IS A FREIGHTLINER VAN. MERCEDES BUILT THE VAN, MERCEDES INITIATED THE RECALL, MERCEDES SENT ME TO THE DEALERSHIP. THE DEALERSHIP HAD MY VIN NUMBER. NOW, I STILL HAVE THE DEFECTIVE, DANGEROUS AIRBAGS AND DON'T KNOW HOW TO GET THEM REPLACED.
I WAS DELIVERY FOR DHL FOR 5 HOURS PIER TO THE ACCIDENT. I WAS ON A CITY STREET IN UPPER CHI-CHESTER, PA. WHEN I TRIED TO YIELD AND PREPARE FOR A STOP SIGN. WHEN I WENT TO APPLY THE BREAKS AND ADDED MORE PRESSURE TO THE BREAKS THEY JUST THEN DROPPED THE FLOOR. I THEN TRIED TO PUMP THE BREAKS, STILL NOTHING, NO BREAKS. FROM NOT BEING ABLE TO STOP AT THE STOP SIGN, I WENT THROUGH THE INTERSECTION CAUSING AN ACCIDENT. AFTER RESEARCHING ONLINE, I HAVE FOUND THAT THESE VEHICLES HAVE ALOT OF BREAK PROBLEMS AND A NUMBER OF REPORTS THAT SHOWN BREAK FAILURE TO THESES TYPES OF DELIVERY VANS.
2013 Freightliner Sprinter 2500 questions
Does the 2013 Freightliner Sprinter 2500 have any recalls?
Yes. NHTSA lists 4 safety recalls for the 2013 Freightliner Sprinter 2500: Passenger Airbag May Explode in a Crash, Sending Metal Shrapnel; Software Conflict Can Disable Stability Control or Airbags; Air Bags May Not Deploy in a Second Crash; Driver airbag inflator may rupture, sending metal fragments. Recall repairs are normally free at an authorized dealer.
What are the most common problems with the 2013 Freightliner Sprinter 2500?
Based on 2 owner complaints filed with NHTSA, the most-reported problem areas are Service Brakes (1), Air Bags (1).
How do I check if a recall on my 2013 Freightliner Sprinter 2500 has been fixed?
Enter your 17-character VIN in our VIN recall check. It shows open recalls that have not been repaired on your specific vehicle. Recall repairs are normally free at an authorized dealer.