The 2011 Mercedes-Benz Sprinter 2500 has 4 safety recalls on file with NHTSA.
Owners have filed 14 complaints with NHTSA.
The most-reported problem area is Air Bags (4 reports).
2011 Mercedes-Benz Sprinter 2500 recalls
Passenger Airbag Inflator Can Rupture, Sending Metal Fragments
Certain 2010-2011 Sprinter vans sold under the Freightliner and Mercedes-Benz names have passenger-side frontal airbag inflators that can rupture when the airbag deploys in a crash.
Driver airbag inflator may rupture, sending metal fragments
The driver's frontal airbag inflator in these Sprinter vans can build up excessive internal pressure when the airbag deploys in a crash.
Most common 2011 Mercedes-Benz Sprinter 2500 problems
Problem areas named in the 14 complaints owners filed with NHTSA.
| Problem area | Reports |
|---|---|
| Air Bags | 4 |
| Unknown Or Other | 3 |
| Engine | 2 |
| Electrical System | 2 |
| Structure | 2 |
| Engine And Engine Cooling | 1 |
| Wheels | 1 |
| Power Train | 1 |
| Fuel/Propulsion System | 1 |
What owners report
TAKATA RECALL: HAVE BEEN RECEIVING RECALL NOTICES ABOUT YEARS (FIRST RECALL APRIL 2016). MADE SEVERAL APPOINTMENTS TO REPLACE, BUT THEY WERE OUT WHEN I ARRIVED. CURRENTLY I'VE HAD AN AIR BAG ON ORDER TO BE HELD IN MY NAME SINCE JUNE 2018. STILL NO SUCCESS.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF MASSAPEQUA, 101 EAST SUNRISE HIGHWAY, AMITYVILLE, NY 11701 (631) 213-2023) STATED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ SPRINTER 2500. WHILE DRIVING UNKNOWN SPEEDS, THE SRS INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (MERCEDES-BENZ OF BROOKLYN, LOCATED AT 1800 SHORE PKWY BROOKLYN, NY 11214) WHERE IT WAS DIAGNOSED THAT THE ETHER ELEMENT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COST. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 42,097.
IT IS HAS BEEN OVER A YEAR AND WE ARE STILL WAITING FOR AN AIRBAG REPLACEMENT. THIS IS QUITE DANGEROUS AND WE BELIEVE THAT WAITING FOR MORE THAN ONE YEAR IS TOO LONG.
ROOF MOUNTED A/C LEAKS WATER INSIDE THE VAN EVERY TIME IT RAINS. THIS IS MY SECOND SPRINTER WITH THIS PROBLEM, AND IT AFFECTS MY BUSINESS TREMENDOUSLY AS I OWN AN EXECUTIVE TRANSPORTATION COMPANY, NOT THE TYPE OF PROBLEM EXPECTED ON A MERCEDES
2011 Mercedes-Benz Sprinter 2500 questions
Does the 2011 Mercedes-Benz Sprinter 2500 have any recalls?
Yes. NHTSA lists 4 safety recalls for the 2011 Mercedes-Benz Sprinter 2500: Passenger Airbag Inflator Can Rupture, Sending Metal Fragments; Driver airbag inflator may rupture, sending metal fragments; Seat Belts; Equipment. Recall repairs are normally free at an authorized dealer.
What are the most common problems with the 2011 Mercedes-Benz Sprinter 2500?
Based on 14 owner complaints filed with NHTSA, the most-reported problem areas are Air Bags (4), Unknown Or Other (3), Engine (2).
How do I check if a recall on my 2011 Mercedes-Benz Sprinter 2500 has been fixed?
Enter your 17-character VIN in our VIN recall check. It shows open recalls that have not been repaired on your specific vehicle. Recall repairs are normally free at an authorized dealer.