- Component
- STEERING:COLUMN
- Problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The steering column casing cover may have not been installed, allowing the steering column area to be exposed.
- Risk
- If small vehicle components, such as nuts and screws, enter the steering column area, the steering operation can be affected, increasing the risk of a crash.
- Remedy
- DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will replace the steering column with one that has a cover, free of charge. The recall is expected to begin April 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3VERKLE.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
On certain 2019 Sprinter vans sold under the Mercedes-Benz and Freightliner names, the steering column casing cover may not have been installed. This leaves the steering column area exposed.
If small parts such as nuts or screws get into the steering column area, steering operation can be affected, which increases the risk of a crash.
Owners will be notified by Daimler Vans USA, and authorized Mercedes-Benz or Freightliner Sprinter dealers will replace the steering column with one that includes a cover, at no cost. The recall is expected to begin April 10, 2020. You can contact Daimler Vans USA customer service at 1-877-762-8267 (recall number VS3VERKLE), and you can check your VIN for any open recalls.