CarRecallWatch- Component
- EXTERIOR LIGHTING:TAIL LIGHTS; EXTERIOR LIGHTING:TAIL LIGHTS:SWITCH
- Problem
- Daimler Vans USA, LLC. (MBUSA) is recalling certain 2019 Mercedes-Benz and Freightliner Sprinter 1500, 2500, 3500, and 4500 vehicles. If the manual turn-switch that activates the vehicle lights is turned quickly from one lighting position to another, the brightness of the taillights can be significantly reduced or could switch off completely.
- Risk
- Reduced taillight visibility increases the risk of a crash.
- Remedy
- MBUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will update the body control unit software, free of charge. The recall began September 30, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is VS3HELI.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Certain vehicles have a manual light switch that can cause the taillights to dim significantly or switch off completely if the switch is turned quickly from one lighting position to another. The taillights are the lights that alert drivers behind you to your presence and actions, so when they dim or go out, the risk of a crash increases.
The remedy is a software update to the body control unit, performed free of charge by an authorized Mercedes-Benz or Freightliner Sprinter dealer. Owners will be notified by mail by the manufacturer, Daimler Vans USA, LLC.
You can contact Mercedes-Benz USA customer service at 1-800-367-6372 (recall number VS3HELI) for more information. The recall began September 30, 2019. Check your vehicle identification number (VIN) for any open recalls and schedule the free repair with a dealer as soon as possible.
Check whether this recall is open on your vehicle