CarRecallWatch- Component
- EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The Operator's Manual may not contain the correct information about how the automatic parking function ("Auto-P") operates.
- Risk
- If the driver relies on the Auto-P function as described in the Operator's Manual, vehicle rollaway or movement may occur, increasing the risk of a crash.
- Remedy
- DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will provide the correct description of the Auto-P function for the Operator's Manual, free of charge. The recall began May 18, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BAUTOP.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
The owner's manual for certain 2019 Freightliner and Mercedes-Benz Sprinter vans may contain incorrect information about how the automatic parking function, called Auto-P, works. If a driver relies on the manual's description of Auto-P, the vehicle may roll away or move unexpectedly, which increases the risk of a crash.
Daimler Vans USA will notify affected owners, and authorized Mercedes-Benz or Freightliner Sprinter dealers will provide the correct description of the Auto-P function for the owner's manual at no cost. The recall began May 18, 2020.
Owners can contact Daimler Vans USA customer service at 1-877-762-8267, referencing recall number VS3BAUTOP, or check their vehicle identification number (VIN) for open recalls.
Check whether this recall is open on your vehicle