- Component
- SEATS
- Problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner vehicles. A seam on the height adjuster for the front seats may have been insufficiently welded.
- Risk
- In the event of a crash, the weld seam may break and cause the seat cushion to shift forward, increasing the risk of injury.
- Remedy
- DVUSA will notify owners, and dealers will replace the tilt adjuster for the front seats, free of charge. DVUSA issued owners an interim notification on December 19, 2019. The recall began March 9, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SITZVER.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
On certain 2019 Freightliner and Mercedes-Benz Sprinter vans, a weld seam on the height adjuster for the front seats may not have been welded sufficiently. This weld can break in a crash, causing the seat cushion to shift forward.
A seat cushion that moves forward during a collision can increase the risk of injury to the occupant. If your vehicle is covered by this recall, you should have the repair completed as soon as possible.
The remedy is free: Daimler Vans USA will notify owners, and authorized dealers will replace the tilt adjuster for the front seats at no cost. Contact Daimler Vans USA customer service at 1-877-762-8267, referencing recall number VS3SITZVER. You can also check your VIN for open recalls.