- Component
- STEERING
- Problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The screws that secure the intermediate bearing of the steering spindle may not have been properly tightened, potentially causing the screws to loosen and detach.
- Risk
- If the screws detach, the driver may have difficulty steering the vehicle, increasing the risk of a crash.
- Remedy
- DVUSA will notify owners, and dealers will replace and properly tighten the steering spindle intermediate bearing screws, free of charge. The recall began April 13, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SCHLENK.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
On certain 2019 Freightliner and Mercedes-Benz Sprinter vans, the screws that hold the intermediate bearing of the steering spindle may not have been properly tightened. Over time, these screws can loosen and detach.
If the screws come loose, the driver may have difficulty steering the vehicle, which raises the risk of a crash. Owners should not wait to have this checked.
Daimler Vans USA will notify affected owners. Authorized dealers will replace and properly tighten the steering spindle intermediate bearing screws at no cost to you. The recall began April 13, 2020. You can contact Daimler Vans USA customer service at 1-877-762-8267, referencing recall number VS3SCHLENK, and check your VIN for any open recalls.