CarRecallWatch- Component
- TIRES
- Problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with winter tires. The tires may not have been correctly installed, possibly resulting in reduced traction in wet or snowy conditions.
- Risk
- A reduction in traction may result in a loss of vehicle control, increasing the risk of a crash.
- Remedy
- DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will inspect the running direction of the tires, correcting them as necessary. If the thread wear is uneven, the tires will be replaced. All services will be performed free of charge. The recall began May 15, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3LAUFRI.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Some 2019 Sprinter vans equipped with winter tires may have had their tires installed incorrectly. Tires installed with the wrong running direction can reduce grip on wet or snowy roads.
Reduced traction can cause a loss of vehicle control, which raises the risk of a crash. Owners should take this seriously, especially when driving in wet or snowy conditions.
Dealers will check the running direction of the tires and correct it if needed. If the thread wear is uneven, the tires will be replaced. All work is free of charge at an authorized Mercedes-Benz or Freightliner Sprinter dealer. Owners can also call DVUSA customer service at 1-877-762-8267 and check their VIN for open recalls.
Check whether this recall is open on your vehicle