- Component
- STRUCTURE:BODY:DOOR
- Problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz and Freightliner Sprinter vehicles. In the affected vehicles, the abutting wedge, a component attached to the door jamb to make opening the door easier after a severe frontal impact, may have been installed incorrectly.
- Risk
- If a vehicle that has an incorrectly installed abutting wedge is involved in a severe frontal accident, a greater force may be necessary to open the doors, increasing the risk of injury.
- Remedy
- DVUSA will notify owners, and dealers will inspect the installation of the abutting wedge on the driver and front passenger side, correcting it, as necessary, free of charge. DVUSA issued owners an interim notification on November 22, 2019. The recall began February 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KEIL.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
On certain 2019 Mercedes-Benz and Freightliner Sprinter vans, a part called the abutting wedge, which is attached to the door jamb to make the door easier to open after a severe frontal impact, may have been installed incorrectly.
If a vehicle with an incorrectly installed abutting wedge is involved in a severe frontal crash, more force may be needed to open the doors, which increases the risk of injury because occupants may have difficulty getting out quickly.
The repair is free. Dealers will inspect the abutting wedge installation on the driver and front passenger sides and correct it if necessary. Contact Daimler Vans USA customer service at 1-877-762-8267, referencing recall number VS3KEIL, and check your VIN for any open recalls.