CarRecallWatchThe 2023 Jeep Grand Cherokee has 21 safety recalls on file with NHTSA.
Owners have filed 408 complaints with NHTSA, including 16 crashes, 3 fires, 19 injuries.
The most-reported problem area is Electrical System (183 reports).
2023 Jeep Grand Cherokee recalls
Rear Coil Springs Can Detach While Driving, Raising Crash Risk
Certain 2021-2023 Jeep Grand Cherokee, Grand Cherokee L, and Grand Cherokee 4XE vehicles may have rear coil springs that were incorrectly installed.
Gear Display May Fail, Risking Unintended Rollaway
A software error in the transmission shifter module may prevent the gear selection indicator (PRNDL display) from showing which gear the vehicle is in.
Side Air Bags May Deploy Late in a Crash
A software error in the occupant restraint controller module can cause the side air bags to deploy later than they should during a crash.
Rear coil springs may detach while driving, raising crash risk
Certain Jeep Grand Cherokee and Grand Cherokee L vehicles may have rear coil springs that were installed incorrectly.
Jeep 4xe Battery Can Fail and Cause a Fire
Certain Jeep Wrangler 4xe and Grand Cherokee 4xe plug-in hybrids may have a high voltage battery that can fail internally.
Software error can cut drive power, raising crash risk
Certain 2022-2026 Jeep Grand Cherokee Plug-In Hybrid (PHEV) vehicles have a software error in the hybrid control processor.
Rear Head Restraints May Not Lock Upright in Crash
Certain 2023 and 2024 Jeep Grand Cherokee and Grand Cherokee L vehicles have second-row seat head restraints that may not lock in the upright position.
Blower Motor May Fail, Blocking Windshield Defrosting
The blower motor in certain 2023 Jeep Grand Cherokee and Grand Cherokee L vehicles may fail.
Side Air Bags May Fail to Deploy in a Crash
A connector for the front seat side air bags may not be properly secured on certain Jeep Grand Cherokee and Grand Cherokee L vehicles.
Loose Seat Belt Buckle Bolt Could Fail in a Crash
A bolt securing the second-row seat belt buckle may not have been tightened properly at the factory, so the buckle may not be fully secured to the vehicle.
Rearview Camera Image May Not Display, Raising Crash Risk
Some vehicles may have radio software that can prevent the rearview camera image from appearing on the display.
Rearview Camera May Not Display, Raising Crash Risk
A coaxial cable may be improperly connected, which can prevent the rearview camera image from showing on the display.
Rearview Camera May Not Display, Raising Crash Risk
Some 2023 Jeep Grand Cherokee and Grand Cherokee L vehicles may have improperly fastened connections to the display screen module.
Driver Airbag May Not Deploy in a Crash
A welding defect in the steering column control module on certain 2023 Chrysler, Jeep and Ram vehicles can keep the driver's front airbag from deploying in a crash.
Headlights May Not Switch to High Beams Quickly
On certain Jeep Grand Cherokee vehicles, when the master headlight switch is set to AUTO, the driver may not be able to quickly turn on the high beams.
Front Wheel Can Separate, Causing Loss of Control
The upper control arm ball joint and steering knuckle on certain Jeep Grand Cherokee vehicles may separate.
Defroster May Fail, Reducing Windshield Visibility
A software error in the hybrid control processor can cause the windshield defrosting and defogging system to stop working.
Rearview Camera May Not Display in Reverse, Raising Crash Risk
The Central Vision Park Assist module software in certain Jeep Grand Cherokee and Grand Wagoneer vehicles may prevent the rearview camera image from appearing when the vehicle is shifted into reverse.
Rear Coil Springs Can Detach While Driving
Certain Jeep Grand Cherokee vehicles may have had their rear coil springs installed incorrectly.
Steering Shaft May Disconnect, Causing Loss of Steering
Some Jeep Grand Cherokee vehicles may have an incorrectly assembled steering column intermediate shaft.
Missing Airbag Warning Label on Dashboard Raises Crash Injury Risk
Some 2022-2023 Jeep Grand Cherokee and Grand Cherokee L vehicles may be missing the air bag warning label on the dashboard.
Most common 2023 Jeep Grand Cherokee problems
Problem areas named in the 408 complaints owners filed with NHTSA.
| Problem area | Reports |
|---|---|
| Electrical System | 183 |
| Engine | 86 |
| Suspension | 70 |
| Unknown Or Other | 65 |
| Fuel/Propulsion System | 55 |
| Forward Collision Avoidance | 49 |
| Steering | 44 |
| Power Train | 40 |
| Service Brakes | 22 |
| Lane Departure | 18 |
What owners report
After receiving the 68C update my vehicle has had a constant power drain from the high voltage battery that lessens the advertised mileage in all electric mode. In addition, the power output in all electric mode is severely reduced and poses a safety issue when attempting to merge into traffic or when having to accelerate to avoid a hazard.
On October 23, 2026, my 2023 Jeep Grand Cherokee 4xe unexpectedly lost propulsion. Before this incident, it intermittently shifted very harshly at 40â60 mph while I maintained steady accelerator pressure. That day, a âSERV 4WDâ warning appeared and the vehicle tugged and jerked during turns. As I pulled into a parking space, it lost the ability to move. I turned it off. After waiting, I restarted it; there was a very loud thunk, and it suddenly lurched forward. The check-engine and brake warning lights illuminated, and it still would not move. When the tow truck driver restarted it, the loud thunk happened again. He was eventually able to reverse and move the Jeep a few feet onto the
There has been repetitive recalls on the rear coil spring for my vehicle. There is another open recall on it AGAIN with no remedy as of now. My vehicle is making the same noise it was before when this happened and was to âsupposedly be fixed under the recall.â Iâve contacted Jeep corporate and they were no help at all. All they wanted to do was write me a check for two of my car payments. This is unbelievable to have to be driving a car with this same recurring issue! The recall states that the vehicle could crash without prior notice/ warning!! I need some assistance in this case - recall number NHSTA 26V-562 is the current one and the prior ones was 26V-051 and 23V-413 and 23V-352.
Ever since 68c recall the vehicle no longer operates as it did. There is not enough power in emergency situations and definitely not safe. Also there is a known issue with the sway bar that rattles and sounds like I am dragging something under the vehicle. This was replaced once but same problem returned again after a few months.
The control panel of the radio became inoperable and rebooted itself right after a software update. We have had multiple problems with this console and the dealer has failed to fix it or stop the updates which cause the problems. From what I understand, this is a known problem. [XXX] [XXX] AI Overview The radio and infotainment system in the 2023 Jeep Grand Cherokee (running the Uconnect 5 system) frequently fails due to software bugs, failed over-the-air (OTA) updates, or telematics and hardware glitches that cause freezing, black screens, or continuous reboot loops . [1, 2, 3] Common Symptoms Screen Freezing or Blackouts: The display locks up on the Jeep logo, turns completely black, or
2023 Jeep Grand Cherokee safety rating
| Version | Overall | Frontal | Side | Rollover |
|---|---|---|---|---|
| 2023 Jeep Grand Cherokee SUV 4WD | Not rated | 5 | 5 | n/a |
| 2023 Jeep Grand Cherokee SUV RWD | Not rated | 5 | 5 | n/a |
2023 Jeep Grand Cherokee questions
Does the 2023 Jeep Grand Cherokee have any recalls?
Yes. NHTSA lists 21 safety recalls for the 2023 Jeep Grand Cherokee: Rear Coil Springs Can Detach While Driving, Raising Crash Risk; Gear Display May Fail, Risking Unintended Rollaway; Side Air Bags May Deploy Late in a Crash; Rear coil springs may detach while driving, raising crash risk; Jeep 4xe Battery Can Fail and Cause a Fire. Recall repairs are normally free at an authorized dealer.
What are the most common problems with the 2023 Jeep Grand Cherokee?
Based on 408 owner complaints filed with NHTSA, the most-reported problem areas are Electrical System (183), Engine (86), Suspension (70).
How do I check if a recall on my 2023 Jeep Grand Cherokee has been fixed?
Enter your 17-character VIN in our VIN recall check. It shows open recalls that have not been repaired on your specific vehicle. Recall repairs are normally free at an authorized dealer.