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Jeep Grand Cherokee Recall 23V577: Rearview Camera May Not Display in Reverse, Raising Crash Risk

NHTSA campaign 23V577, reported August 14, 2023, 162,713 vehicles potentially affected.

What this recall means for you

The Central Vision Park Assist module software in certain Jeep Grand Cherokee and Grand Wagoneer vehicles may prevent the rearview camera image from appearing when the vehicle is shifted into reverse. Without that image, the driver has less view of what is behind the vehicle, which does not meet the federal rear visibility safety standard.

A rearview image that fails to show while backing up reduces your ability to see people, children, animals, or objects behind the vehicle. This increases the risk of a injury or a crash while reversing.

The repair is free. Contact an authorized dealer to have the Central Vision Park Assist Module software updated at no charge, and you can reach FCA US, LLC customer service at 1-800-853-1403. Check your vehicle identification number (VIN) for open recalls to confirm whether your vehicle is affected.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 23V577Chrysler (FCA US, LLC)
Component
BACK OVER PREVENTION:DISPLAY FUNCTION
Problem
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The Central Vision Park Assist module (CVPAM) software may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk
A rearview image that does not display while in reverse decreases the driver's visibility of the rear view, increasing the risk of injury or crash.
Remedy
Dealers will update the Central Vision Park Assist Module software, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 56A.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Jeep Grand Cherokee202120222023
Jeep Grand Wagoneer202220232024
Jeep Wagoneer202220232024