- Component
- VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
- Problem
- Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
- Risk
- An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.
- Remedy
- Dealers will update the HCP software, free of charge. Owner notification letters were mailed February 29, 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 04B.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
A software error in the hybrid control processor can cause the windshield defrosting and defogging system to stop working. The vehicles also fail to meet Federal Motor Vehicle Safety Standard 103 for windshield defrosting and defogging systems.
When the defroster or defogger is inoperative, the windshield can fog or frost over and reduce the driver's visibility, which increases the risk of a crash. Owners should take this recall seriously, especially in cold or humid weather.
Dealers will update the hybrid control processor software free of charge. Owner notification letters were mailed February 29, 2024. You can contact Chrysler customer service at 1-800-853-1403, and you can check your vehicle's VIN for open recalls.
Official recall notice
Affected vehicles
| Jeep Grand Cherokee | 202220232024 |
|---|---|
| Jeep Wrangler | 2021202220232024 |