The 2020 Jeep Grand Cherokee has 3 safety recalls on file with NHTSA.
Owners have filed 241 complaints with NHTSA, including 24 crashes, 5 fires, 13 injuries.
The most-reported problem area is Electrical System (74 reports).
NHTSA rates it up to 5 stars overall for crash safety, depending on the version.
2020 Jeep Grand Cherokee recalls
Engine May Stall Due to Failing Crankshaft Sensor Part
A part called the crankshaft position sensor tone wheel can delaminate, which may cause the engine to lose its ability to synchronize fuel injector pulses and camshaft timing.
Fuel pump failure can cause sudden loss of engine power
This recall covers certain diesel-engine vehicles with a 3.0L engine in which the high pressure fuel pump can fail and send internal debris through the fuel system.
Rearview Camera Image May Stay On After Reverse
A software error can cause the rearview camera image to stay on the radio display after the vehicle has been shifted out of reverse.
Most common 2020 Jeep Grand Cherokee problems
Problem areas named in the 241 complaints owners filed with NHTSA.
| Problem area | Reports |
|---|---|
| Electrical System | 74 |
| Unknown Or Other | 64 |
| Engine | 50 |
| Power Train | 39 |
| Air Bags | 17 |
| Fuel/Propulsion System | 17 |
| Vehicle Speed Control | 16 |
| Service Brakes | 13 |
| Steering | 13 |
| Back Over Prevention | 10 |
What owners report
This concerns the Auto Start Stop (ASS) battery installed at the factory that has the vent hole in the wrong place and was improperly installed so that the vent tube could be dislodged and allow hydrogen gas from charging into the cabin. Both the main battery and ASS battery are installed under the passenger seat and vent outside through a hose. I discovered this situation while replacing the main battery. I contacted Stellantis via email (with and explanation of the numbers in the photo) and they were not willing to address the issue. I have attached a copy of the email and also a photo of the battery compartment. Also, the new ASS battery has the vent hole in a new location. It is my
At 29835 miles, my 2020 Jeep Grand Cherokee suffered a severe transmission slip/harsh jump. I took it to an authorized dealer on May 5,2026. The dealer charged $559, plus misc. charges of $12.00 and54.25 tax. They performed a transmission inspection, a quick learn to reset points, and noted VEH has an adaptive transmission. Vehicle needs to be driven to accommodate drivers pattern. The transmission is still actively slipping creating an extreme safety risk of sudden power loss in traffic and on highway.
The radio is delaminating. This is a common complaint for jeep. They need to fix this problem
ABS module completely malfunctioned from a shortage. Threw up 7 different codes, even threw up my check engine light for a bit. Canât even use cruise control because my âmemory systemâ and âpark senseâ are unavailable. Sometimes it makes the wheel super stiff and the acceleration and break pedals super sticky. I see many recalls for 2020 Jeep Grand Cherokeeâs, and believe mine should be included. I shouldâve have to pay $3,000 out of pocket for something a ton of people are reporting as an issue. I found one reported a few months back with the same issue.
The screen in my vehicle which controls alot of the functions like temperature volume sos emergency calls is experiencing delamination cause the screen to ghost touch things which is a safety hazard when driving in the event of an accident i wont be able to press the button on the screen for help
2020 Jeep Grand Cherokee safety rating
| Version | Overall | Frontal | Side | Rollover |
|---|---|---|---|---|
| 2020 Jeep Grand Cherokee SUV 4WD | ★★★★★ 5-star | 4 | 5 | 4 (16.9% rollover risk) |
| 2020 Jeep Grand Cherokee SUV 2WD | ★★★★ 4-star | 4 | 5 | 3 (20.4% rollover risk) |
2020 Jeep Grand Cherokee questions
Does the 2020 Jeep Grand Cherokee have any recalls?
Yes. NHTSA lists 3 safety recalls for the 2020 Jeep Grand Cherokee: Engine May Stall Due to Failing Crankshaft Sensor Part; Fuel pump failure can cause sudden loss of engine power; Rearview Camera Image May Stay On After Reverse. Recall repairs are normally free at an authorized dealer.
What are the most common problems with the 2020 Jeep Grand Cherokee?
Based on 241 owner complaints filed with NHTSA, the most-reported problem areas are Electrical System (74), Unknown Or Other (64), Engine (50).
How safe is the 2020 Jeep Grand Cherokee?
NHTSA's 5-Star Safety Ratings program gives the 2020 Jeep Grand Cherokee up to 5 out of 5 stars overall; ratings vary by version, see the table above.
How do I check if a recall on my 2020 Jeep Grand Cherokee has been fixed?
Enter your 17-character VIN in our VIN recall check. It shows open recalls that have not been repaired on your specific vehicle. Recall repairs are normally free at an authorized dealer.