CarRecallWatchThe 2020 Jeep Cherokee has 3 safety recalls on file with NHTSA.
Owners have filed 334 complaints with NHTSA, including 9 crashes, 7 fires, 9 injuries.
The most-reported problem area is Power Train (200 reports).
2020 Jeep Cherokee recalls
Jeep Cherokee Power Unit May Fail, Causing Loss of Drive or Rollaway
Certain 2019 to 2023 Jeep Cherokee vehicles have a power transfer unit (PTU), the part that sends power to the rear wheels in the drivetrain, that may fail.
Rearview Camera Image May Stay On After Reverse
A software error can cause the rearview camera image to stay on the radio display after the vehicle has been shifted out of reverse.
Steering Gear May Break, Causing Loss of Steering
Certain steering rack and pinion components in these vehicles may break.
Most common 2020 Jeep Cherokee problems
Problem areas named in the 334 complaints owners filed with NHTSA.
| Problem area | Reports |
|---|---|
| Power Train | 200 |
| Engine | 46 |
| Unknown Or Other | 37 |
| Electrical System | 35 |
| Service Brakes | 25 |
| Steering | 22 |
| Forward Collision Avoidance | 12 |
| Fuel/Propulsion System | 10 |
| Vehicle Speed Control | 8 |
| Air Bags | 7 |
What owners report
While driving my 2020 Jeep Cherokee Limited (VIN: [XXX]), the âService 4WDâ warning light illuminated on the dashboard. The vehicle was taken to Garavel Chrysler Jeep Dodge Ram ([XXX]) on XXX at 84,458 miles for diagnosis. The dealer scanned the vehicle and found active diagnostic trouble code C14A7-97 â PTU Motor â Component or System Operation Obstructed or Blocked. They checked related fuses (F59 DTCM and F10 PTU) and ground G904A, all of which tested good. The PTU connector was visually inspected and showed no issues. Upon further inspection, the Power Transfer Unit (PTU) was found to be leaking fluid. The dealer recommended complete replacement of the PTU. A claim was opened und
My 2020 JeepCherokee has been disabled at Jeff Wyler Springfield Jeep since 10/13 after suffering a drivetrain failure on 10/11.My vehicle exhibited a severe mechanical grinding noise,locking front wheels,& a 'Service 4WD' warning light while driving, un-commanded engagement of snow mode,& of the e-brake upon parking. Upon inspection 10/14,the tech claimed no codes appeared but stated the transmission required replacement.I contacted my warranty company to start a claim. On 10/15,the advisor said I needed to authorize a transmission tear down per warranty company.I refused due to out-of-pocket financial liability for a blind diagnosis.On 10/16,I asked the advisor how they diagnosed it as tra
The contact owns a 2020 Jeep Cherokee. The contact stated that while operating the vehicle, the message "Service 4WD" was displayed with an audible alarm and an abnormal whirling sound coming from the transmission. The vehicle was taken to the local mechanic and was diagnosed with PTU failure. The vehicle was later taken to the local dealer who confirmed the PTU failure. The contact was informed that the VIN was not included in NHTSA Campaign Number: 26V290000 (POWER TRAIN). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 21,000.
The contact owns a 2020 Jeep Cherokee. The contact stated that upon pulling into a parking space, the message "Service 4WD" was displayed prior to shifting into park(P). The vehicle was taken to the dealer, where it was diagnosed with a rear differential or PTU failure. The failure mileage was approximately 87,000.
2 weeks ago my vehicle broke down while driving due to a failed PTU, I went to accelerate at a stop sign my vehicle moved about an inch and then my vehicle would not move any further my engine just revved, four-wheel drive warning lights came on and then my car kept putting itself in park mode. Both a professional transmission shop and dealership have both diagnosed it with the failed PTU which is under recalled through Chrysler for recall 40D, my vehicle has been sitting at a dealership for 2 weeks, it is completely undrivable and unsafe. Chrysler/stellantis has no fix or remedy for the recall, the dealership has not been any help and the customer service for the recall center has not bee
2020 Jeep Cherokee questions
Does the 2020 Jeep Cherokee have any recalls?
Yes. NHTSA lists 3 safety recalls for the 2020 Jeep Cherokee: Jeep Cherokee Power Unit May Fail, Causing Loss of Drive or Rollaway; Rearview Camera Image May Stay On After Reverse; Steering Gear May Break, Causing Loss of Steering. Recall repairs are normally free at an authorized dealer.
What are the most common problems with the 2020 Jeep Cherokee?
Based on 334 owner complaints filed with NHTSA, the most-reported problem areas are Power Train (200), Engine (46), Unknown Or Other (37).
How do I check if a recall on my 2020 Jeep Cherokee has been fixed?
Enter your 17-character VIN in our VIN recall check. It shows open recalls that have not been repaired on your specific vehicle. Recall repairs are normally free at an authorized dealer.