CarRecallWatchThe 2018 Jeep Cherokee has 7 safety recalls on file with NHTSA.
Owners have filed 688 complaints with NHTSA, including 11 crashes, 5 fires, 7 injuries.
The most-reported problem area is Power Train (296 reports).
2018 Jeep Cherokee recalls
Jeep Cherokee Power Unit May Fail, Causing Power Loss or Rollaway
The power transfer unit (PTU) in certain 2017 to 2019 Jeep Cherokee vehicles may become damaged and disengage the transmission and differential.
Engine May Stall or Fail to Start Due to Faulty Control Module
The powertrain control module, the computer that manages the engine, may contain a voltage regulator chip on its circuit board that can fail.
Right front axle shaft may break, causing loss of drive or rolling in Park
The right front halfshaft bearing cage may not have been properly heat treated during manufacturing.
Cruise Control May Not Shut Off, Raising Crash Risk
A short circuit in the wiring can stop the cruise control from disengaging, whether by pressing the brake pedal or switching the system off manually.
Fuel Tube May Leak Fuel and Cause Engine Fire
A fuel tube in some vehicles may have been manufactured with a defect that allows fuel to leak into the engine compartment.
Engine May Stall After Oil Pump Housing Cracks
A cracked oil pump housing in the 2.4L engine can cause the oil pump to fail.
Missing tire and rim info on label may raise crash risk
The Certification label on these vehicles was missing the tire and rim size information required by federal safety standards.
Most common 2018 Jeep Cherokee problems
Problem areas named in the 688 complaints owners filed with NHTSA.
| Problem area | Reports |
|---|---|
| Power Train | 296 |
| Electrical System | 191 |
| Unknown Or Other | 174 |
| Engine | 155 |
| Service Brakes | 34 |
| Steering | 30 |
| Fuel/Propulsion System | 26 |
| Vehicle Speed Control | 20 |
| Air Bags | 16 |
| Electronic Stability Control (Esc) | 15 |
What owners report
The contact owns a 2018 Jeep Cherokee. The contact stated that while driving 55 MPH, the 4WD warning light illuminated. The vehicle was taken to a dealer, where it was diagnosed with PTU failure. The approximate failure mileage was 111,000.
CAR INDICATING SERVICE 4WD MESSAGE. I HAD A SCAN DONE ON THE VEHICLE AND IT WAS DETERMINED THAT IT IS A POWER TRANSFER UNIT ISSUE WHICH THERE HAVE BEEN RECALLS FOR YET PER MY VIN NUMBER, MINE IS NOT INCLUDED. I HAVE HAD THIS MESSAGE EVERY TIME I DRIVE THE VEHICLE AND IT HAS BEEN PRESENT SINCE 03/26.
Took my 2018 Jeep cherokee to dealership for a service appointment, a service the 4wheel drive light came on. We have experience hard transmission shifting and popping. The dealership haved checked our Jeep and told us that the replacement of the PTU had to be replaced. My wife is not driving the Jeep due to the fear of locking up and causing an accident.
The contact owns a 2018 Jeep Cherokee. The contact stated that while driving 5 MPH, there was an abnormal sound coming from the vehicle and the transmission failed to shift into gear properly. The contact stated that the vehicle nearly stalled. The vehicle was taken to an independent mechanic where it was diagnosed with rear differential failure. The contact was informed that the rear differential needed to be replaced. The vehicle was repaired. The contact stated that the 4WD warning light was later illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with PTU failure. The contact was informed that the PTU needed to be replaced. The manufacturer was contacted
The contact owns a 2018 Jeep Cherokee. The contact stated that on a rainy day while driving 45 MPH, the vehicle almost spun out of control due to a lack of traction. The message "4WD System Service Required" was displayed. The dealer was contacted and diagnosed the vehicle with a power transfer unit failure. The DTC: C14a7-97, associated with TSB: S1721000016 and NHTSA ID: 102247452 for the 4WD, was displayed. The manufacturer was contacted by phone about the failure and stated that the cost of the repair was not covered because the VIN was not under recall. The failure mileage was approximately 84, 400.
2018 Jeep Cherokee questions
Does the 2018 Jeep Cherokee have any recalls?
Yes. NHTSA lists 7 safety recalls for the 2018 Jeep Cherokee: Jeep Cherokee Power Unit May Fail, Causing Power Loss or Rollaway; Engine May Stall or Fail to Start Due to Faulty Control Module; Right front axle shaft may break, causing loss of drive or rolling in Park; Cruise Control May Not Shut Off, Raising Crash Risk; Fuel Tube May Leak Fuel and Cause Engine Fire. Recall repairs are normally free at an authorized dealer.
What are the most common problems with the 2018 Jeep Cherokee?
Based on 688 owner complaints filed with NHTSA, the most-reported problem areas are Power Train (296), Electrical System (191), Unknown Or Other (174).
How do I check if a recall on my 2018 Jeep Cherokee has been fixed?
Enter your 17-character VIN in our VIN recall check. It shows open recalls that have not been repaired on your specific vehicle. Recall repairs are normally free at an authorized dealer.