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Jeep Cherokee Recall 18V494: Right front axle shaft may break, causing loss of drive or rolling in Park

NHTSA campaign 18V494, reported July 26, 2018, 702 vehicles potentially affected.

What this recall means for you

The right front halfshaft bearing cage may not have been properly heat treated during manufacturing. If the cage breaks, the halfshaft may be unable to transmit engine power, causing a loss of drive, or the vehicle may be able to move while in Park. Either condition can increase the risk of a crash.

If you own an affected 2018 Jeep Cherokee with all-wheel drive, contact Chrysler customer service at 1-800-853-1403 and reference recall U78. Chrysler will notify owners, and authorized dealers will replace the front right halfshaft assemblies free of charge. The recall began September 20, 2018.

You can also check your vehicle identification number (VIN) for open recalls to confirm whether your vehicle is included and whether the repair has been completed.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 18V494Chrysler (FCA US LLC)
Component
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
Problem
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee all-wheel-drive vehicles. The bearing cage for the right front halfshaft assembly may not have been properly heat treated, possibly resulting in the bearing cage breaking and a potential halfshaft assembly failure.
Risk
If the halfshaft bearing cage breaks, the halfshaft may not be able to transmit engine power, causing a loss of drive or it can allow the vehicle to move while in the "Park" position. Either condition may increase the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the front right halfshaft assemblies, free of charge. The recall began September 20, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U78.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Jeep Cherokee2018