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Jeep Cherokee Recall 25V011: Jeep Cherokee Power Unit May Fail, Causing Power Loss or Rollaway

NHTSA campaign 25V011, reported January 16, 2025, 63,130 vehicles potentially affected.

What this recall means for you

The power transfer unit (PTU) in certain 2017 to 2019 Jeep Cherokee vehicles may become damaged and disengage the transmission and differential. This can cause a loss of drive power and/or a loss of the park function.

A sudden loss of drive power can increase the risk of a crash. A loss of park function can allow the vehicle to roll away unintentionally, which can increase the risk of a crash or injury.

Authorized dealers will update the drivetrain control module and PTU software and replace the PTU if necessary, free of charge. Owner notification letters began arriving February 19, 2026. You can contact FCA customer service at 1-800-853-1403 (FCA recall number 01C), and check your VIN for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 25V011Chrysler (FCA US, LLC)
Component
POWER TRAIN
Problem
Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
Risk
A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.
Remedy
Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Affected vehicles

Jeep Cherokee201720182019