CarRecallWatchThe 2019 Jeep Cherokee has 11 safety recalls on file with NHTSA.
Owners have filed 1,674 complaints with NHTSA, including 40 crashes, 19 fires, 37 injuries.
The most-reported problem area is Power Train (835 reports).
NHTSA rates it up to 4 stars overall for crash safety, depending on the version.
2019 Jeep Cherokee recalls
Jeep Cherokee Power Unit May Fail, Causing Loss of Drive or Rollaway
Certain 2019 to 2023 Jeep Cherokee vehicles have a power transfer unit (PTU), the part that sends power to the rear wheels in the drivetrain, that may fail.
Jeep Cherokee Power Unit May Fail, Causing Power Loss or Rollaway
The power transfer unit (PTU) in certain 2017 to 2019 Jeep Cherokee vehicles may become damaged and disengage the transmission and differential.
Steering Gear May Break, Causing Loss of Steering
Certain steering rack and pinion components in these vehicles may break.
Air bag sensors may fail, risking improper air bag deployment
Certain sensors in the air bag system, the impact and acceleration sensors, may fail.
Loose Passenger Seat Bolts Can Shift Seat in a Crash
Certain 2019 Jeep Cherokee vehicles may have loose mounting bolts on the front passenger seat.
Gauges and warning chimes may fail, raising crash risk
The instrument cluster in certain 2019 Jeep Cherokee vehicles may fail, so warning chimes, messages, and gauges may not activate.
Transmission Can Stall Unexpectedly, Raising Crash Risk
Certain 2019 Jeep Cherokee vehicles with the 2.4L engine may have an improperly calibrated automatic transmission.
Rear brakes may lose stopping power, raising crash risk
Some rear brake caliper pistons may have an insufficient coating, which can allow gas pockets to form in the brake system.
Engine May Stall or Fail to Start Due to Faulty Control Module
The powertrain control module, the computer that manages the engine, may contain a voltage regulator chip on its circuit board that can fail.
Transmission weld may fail, stopping vehicle and raising crash risk
A component inside the automatic transmission may not have been welded properly.
Engine May Stall Due to Valve or Camshaft Failure
Some 2019 Jeep Cherokee vehicles with the 2.0L engine may be missing valve stem keepers, which can allow a valve to drop into an engine cylinder and cause engine damage.
Most common 2019 Jeep Cherokee problems
Problem areas named in the 1,674 complaints owners filed with NHTSA.
| Problem area | Reports |
|---|---|
| Power Train | 835 |
| Engine | 459 |
| Electrical System | 341 |
| Unknown Or Other | 260 |
| Steering | 120 |
| Service Brakes | 100 |
| Vehicle Speed Control | 83 |
| Air Bags | 42 |
| Fuel/Propulsion System | 40 |
| Forward Collision Avoidance | 35 |
What owners report
My 4wd service light came on and I took it to a private mechanic who did a diagnostic. They found a bad PTU and it needs to be replaced. My car VIN is not falling into the recall that was current within my year of Jeep (Recall number: 26V290000) . My problem is the same as the recall but my vehicle was not included. Please provide help on how I can get covered under this recall.
I have a 2019 Jeep Cherokee Trailhawk that has a "Service 4WD" issue. I have had the vehicle diagnosed and have a PTU failure of C14A7 which coincides with a recall 25V-011. The symptoms and failure mode I have mirrors the recall but yet, my VIN is excluded.
I have a 2019 Jeep Cherokee Limited that has a "Service 4WD" issue. I have had the vehicle diagnosed and have a PTU failure of C14A7 which coincides with a recall 25V-011. The symptoms and failure mode I have mirrors the recall but yet, my VIN is excluded. I have met with a Jeep Service Department Manager and have had numerous calls with Stellantis Customer Care to try to understand why my vehicle is not part of the recall but am getting nowhere. I am told by Stellantis there is nobody I can talk to if I am not part of the recall and there is no appeal process. An independent shop believes strongly my vehicle should be included with the recall so I will continue to attempt to find som
My 4wd service light went on and I took it to the dealership and they did a diagnostic. Found out I had a bad PTU and it needs to be replaced. My car vin did not fall into the recall that was current within my year of Jeep. My problem is the same as the recall but my vehicle was not included. I think that it should be since it is the same problem as the recall is.
The contact owns a 2019 Jeep Cherokee. The contact stated that while driving, the vehicle would independently switched to 4WD Mode. The vehicle hesitated upon depression of the accelerator pedal. The dealer was notified of the failure; however, the contact was informed that the vehicle was only under recall for a rear-view camera sensor. The contact received notification of NHTSA Campaign Number: 26V290000 (POWER TRAIN); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 55,000.
2019 Jeep Cherokee safety rating
| Version | Overall | Frontal | Side | Rollover |
|---|---|---|---|---|
| 2019 Jeep Cherokee SUV 4WD | ★★★★ 4-star | 4 | 5 | 4 (16.9% rollover risk) |
| 2019 Jeep Cherokee SUV 2WD | ★★★★ 4-star | 4 | 5 | 4 (17.4% rollover risk) |
2019 Jeep Cherokee questions
Does the 2019 Jeep Cherokee have any recalls?
Yes. NHTSA lists 11 safety recalls for the 2019 Jeep Cherokee: Jeep Cherokee Power Unit May Fail, Causing Loss of Drive or Rollaway; Jeep Cherokee Power Unit May Fail, Causing Power Loss or Rollaway; Steering Gear May Break, Causing Loss of Steering; Air bag sensors may fail, risking improper air bag deployment; Loose Passenger Seat Bolts Can Shift Seat in a Crash. Recall repairs are normally free at an authorized dealer.
What are the most common problems with the 2019 Jeep Cherokee?
Based on 1,674 owner complaints filed with NHTSA, the most-reported problem areas are Power Train (835), Engine (459), Electrical System (341).
How safe is the 2019 Jeep Cherokee?
NHTSA's 5-Star Safety Ratings program gives the 2019 Jeep Cherokee up to 4 out of 5 stars overall; ratings vary by version, see the table above.
How do I check if a recall on my 2019 Jeep Cherokee has been fixed?
Enter your 17-character VIN in our VIN recall check. It shows open recalls that have not been repaired on your specific vehicle. Recall repairs are normally free at an authorized dealer.