CarRecallWatchThe 2021 Jeep Cherokee has 4 safety recalls on file with NHTSA.
Owners have filed 177 complaints with NHTSA, including 10 crashes, 4 fires, 8 injuries.
The most-reported problem area is Power Train (105 reports).
2021 Jeep Cherokee recalls
Jeep Cherokee Power Unit May Fail, Causing Loss of Drive or Rollaway
Certain 2019 to 2023 Jeep Cherokee vehicles have a power transfer unit (PTU), the part that sends power to the rear wheels in the drivetrain, that may fail.
Right curtain airbag connector may not deploy in crash
A connector for the right-side curtain airbag on certain 2021-2022 Jeep Cherokee vehicles may not be properly secured.
Transmission Fluid Leak Can Increase Fire Risk
A transmission oil cooler hose may have been incorrectly cured during manufacturing, which can allow transmission fluid to leak from the hose.
Front Control Arm May Break, Causing Steering Loss
Some front lower control arms may fracture while the vehicle is being driven.
Most common 2021 Jeep Cherokee problems
Problem areas named in the 177 complaints owners filed with NHTSA.
| Problem area | Reports |
|---|---|
| Power Train | 105 |
| Engine | 28 |
| Unknown Or Other | 26 |
| Electrical System | 23 |
| Service Brakes | 13 |
| Forward Collision Avoidance | 11 |
| Air Bags | 9 |
| Fuel/Propulsion System | 5 |
| Suspension | 5 |
| Lane Departure | 4 |
What owners report
The contact owns a 2021 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 26V290000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that while driving approximately 15 MPH, the vehicle lost electrical power. The message âService 4WDâ was displayed after the failure. The vehicle was towed to a local dealer, and the failure was associated with the recall. The manufacturer was made aware of the failure by telephone. The failure mileage was approximately 75,000.
PTU issue- located a recall for 2019-2023 Jeep Cherokee Power Transfer Unit recall; my VIN wasn't one the ones listed. took vehicle to the local jeep dealership and the advised that PTU internal damage needs to be fixed.
SVC 4WD light came on the dashboard. Took to the dealership, they said it was a PTU issue and it needed to be replaced. $3800 and 45 days to fix. NHTSA notes recalls for my year make and model for my 2021 Jeep Cherokee Latitude Lux but does not show a recall for my specific VIN#. Jeep says nothing they can do since the NHTSA does not show a recall for my specific VIN#. Vehicle was taken to Jeep Chrysler AutoNation in Golden Colorado. Apparently having a faulty PTU can be a MAJOR safety issue. Please advise.
My 2021 Jeep Cherokee suffered a complete failure of its 1-speed PTU and ESM module, causing a loss of 4WD capabilities. This is the exact same failure mechanism and safety risk outlined in recall 40D, but 1 speed units are being excluded from coverage. My vehicle is at dealership awaiting for this PTU. Service 4WD light on dashboard. Not safe to drive.
Jeep Cherokee suffered the exact PTU failure detailed in NHTSA Campaign 26V290, and it has been sitting at a dealership since August 17 because the manufacturer has failed to provide a remedy. Dealership confirmed the issue is a PTU failure. Has been almost 2 months since the PTU failed and there is no fix in sight. Have spoken to FCA US LLC Assistance Center multiple times and all they can say is I have to continue to wait. Have been told reimbursement is paused until remedy is released and they won't guarantee full reimbursement if I were to pay for the fix myself.
2021 Jeep Cherokee questions
Does the 2021 Jeep Cherokee have any recalls?
Yes. NHTSA lists 4 safety recalls for the 2021 Jeep Cherokee: Jeep Cherokee Power Unit May Fail, Causing Loss of Drive or Rollaway; Right curtain airbag connector may not deploy in crash; Transmission Fluid Leak Can Increase Fire Risk; Front Control Arm May Break, Causing Steering Loss. Recall repairs are normally free at an authorized dealer.
What are the most common problems with the 2021 Jeep Cherokee?
Based on 177 owner complaints filed with NHTSA, the most-reported problem areas are Power Train (105), Engine (28), Unknown Or Other (26).
How do I check if a recall on my 2021 Jeep Cherokee has been fixed?
Enter your 17-character VIN in our VIN recall check. It shows open recalls that have not been repaired on your specific vehicle. Recall repairs are normally free at an authorized dealer.