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Jeep Cherokee Recall 20V657: Front Control Arm May Break, Causing Steering Loss

NHTSA campaign 20V657, reported October 27, 2020, 698 vehicles potentially affected.

What this recall means for you

Some front lower control arms may fracture while the vehicle is being driven. If one or both arms break, the driver could lose steering control, raising the risk of a crash with no warning beforehand.

Owners are advised not to drive the vehicle until it has been inspected and, if needed, repaired. Dealers will inspect the front lower control arms and replace them as necessary, at no cost to you. Check your VIN for open recalls, and if you have questions, contact FCA US customer service at 1-800-853-1403, referencing recall W81.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 20V657Chrysler (FCA US LLC)
Component
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
Problem
Chrysler (FCA US LLC) is recalling certain 2021 Jeep Cherokee Latitude and Jeep Cherokee Limited vehicles. One or both of the front lower control arms may fracture while driving.
Risk
A front lower control arm fracture while driving may result in a loss of steering control, increasing the risk of a crash without prior warning.
Remedy
Chrysler will notify owners, and dealers will inspect the front lower control arms and replace them as necessary, free of charge. The recall began November 6, 2020. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is W81. Note: Owners are advised to not drive their vehicles until they have been inspected and repaired if needed.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Jeep Cherokee2021