CarRecallWatchThe 2017 Jeep Cherokee has 6 safety recalls on file with NHTSA.
Owners have filed 1,338 complaints with NHTSA, including 24 crashes, 6 fires, 27 injuries.
The most-reported problem area is Power Train (653 reports).
2017 Jeep Cherokee recalls
Jeep Cherokee Power Unit May Fail, Causing Power Loss or Rollaway
The power transfer unit (PTU) in certain 2017 to 2019 Jeep Cherokee vehicles may become damaged and disengage the transmission and differential.
Transmission Can Lose Drive Power or Park, Risking Crashes
Certain 2016-2017 Jeep Cherokee vehicles may have a power transfer unit (PTU) that can become damaged.
Transmission Can Lose Drive or Park, Risking Crash or Rollaway
Certain 2014-2017 Jeep Cherokee vehicles with a two-speed Power Transfer Unit (PTU) may develop wear on the input spline teeth.
Cruise Control May Not Shut Off, Raising Crash Risk
A short circuit in the wiring can stop the cruise control from disengaging, whether by pressing the brake pedal or switching the system off manually.
Missing tire and rim info on label may raise crash risk
The Certification label on these vehicles was missing the tire and rim size information required by federal safety standards.
Driver's knee airbag may not inflate properly in a crash
Certain 2017 Jeep Cherokee vehicles built in a narrow window in October 2016 may have improperly welded inflators in the driver's knee airbag.
Most common 2017 Jeep Cherokee problems
Problem areas named in the 1,338 complaints owners filed with NHTSA.
| Problem area | Reports |
|---|---|
| Power Train | 653 |
| Unknown Or Other | 343 |
| Electrical System | 342 |
| Engine | 260 |
| Vehicle Speed Control | 60 |
| Service Brakes | 56 |
| Steering | 46 |
| Electronic Stability Control (Esc) | 42 |
| Air Bags | 26 |
| Fuel/Propulsion System | 18 |
What owners report
The contact owns a 2017 Jeep Cherokee. The contact stated that while driving at 45 MPH, the âService 4WDâ warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with PTU failure. The contact was informed that the PTU needed to be replaced. The dealer was contacted and made aware of the failure. The contact was informed that the failure was a known issue with the vehicle. In addition, the contact was informed by the independent mechanic and the dealer that the parts were on back order. The manufacturer was contacted and made aware of the failure. The contact was informed of an unknown recall; however, the VIN was not under recall. The failure m
Hello, I am writing to follow up on an issue I reported a month ago regarding an unaddressed recall on my 2017 Jeep Cherokee. The vehicle is currently not drivable due to significant consequential damage to the transmission caused by a failed Power Transfer Unit (PTU). I purchased this vehicle nine months ago at 51,000 miles and have driven it fewer than 5,000 miles since. The PTU failure has led to the following severe mechanical issues: - Stripped Transmission Output Shaft: Due to wear on the differential input splines (associated with NHTSA Recall 20V343 / Manufacturer Recall W47), the transmission's output shaft has been stripped. Consequently, replacing the PTU alone will not resol
There was a leak in my trunk that completely shorted out my electric parking break module. My safety and others safety were put at risk because the emergency break was turning on automatically and I could not control it. I noticed it blinking and quickly pulled into a parking lot where the brake went on. I couldn't move the car at that time it took me a couple attempts to get the emergency brake off. I managed to get the car moving and went right back home where then the emergency brake turned on again. I ended up having to call a tow truck. This easily could've been worse if I made the decision to continue on my route that day because the emergency brake was turning on automatically. I took
I was stopped at a red light. When the light turned green, I took my foot off the brake and pressed the accelerator. bI heard a loud cracking/crushing noise coming from underneath the vehicle. When I tried to accelerate, the Jeep would not shift properly into gear. The engine revved, but the vehicle did not accelerate normally / did not move as it should. The Jeep was essentially no longer able to transmit power normally, so I stopped driving it. The important sequence is: red light-green light-released brake-pressed accelerator-loud cracking/crushing noise underneath-Jeep wouldn't properly engage/shift- engine revved- vehicle accelerated normally.
PTU failed on my 2017 Cherokee Jeep. It should be involved in a recall BUT it is not and Iâm paying out of pocket to this repair.
2017 Jeep Cherokee questions
Does the 2017 Jeep Cherokee have any recalls?
Yes. NHTSA lists 6 safety recalls for the 2017 Jeep Cherokee: Jeep Cherokee Power Unit May Fail, Causing Power Loss or Rollaway; Transmission Can Lose Drive Power or Park, Risking Crashes; Transmission Can Lose Drive or Park, Risking Crash or Rollaway; Cruise Control May Not Shut Off, Raising Crash Risk; Missing tire and rim info on label may raise crash risk. Recall repairs are normally free at an authorized dealer.
What are the most common problems with the 2017 Jeep Cherokee?
Based on 1,338 owner complaints filed with NHTSA, the most-reported problem areas are Power Train (653), Unknown Or Other (343), Electrical System (342).
How do I check if a recall on my 2017 Jeep Cherokee has been fixed?
Enter your 17-character VIN in our VIN recall check. It shows open recalls that have not been repaired on your specific vehicle. Recall repairs are normally free at an authorized dealer.