CarRecallWatch- Component
- POWER TRAIN:AUTOMATIC TRANSMISSION
- Problem
- Chrysler (FCA US, LLC) is recalling certain 2016-2017 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function.
- Risk
- A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway which can increase the risk of a crash or injury.
- Remedy
- FCA US LLC will notify owners, and dealers will perform a software update, free of charge. Owner notification letters were mailed May 11, 2023. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is 45A. This recall expands previous recall number 20V-343.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
Certain 2016-2017 Jeep Cherokee vehicles may have a power transfer unit (PTU) that can become damaged. When this happens, it can disengage the transmission and differential, causing a loss of drive power or a loss of the park function.
A loss of drive power can increase the risk of a crash. A loss of park function can allow the vehicle to roll away unintentionally, which can increase the risk of a crash or injury. This recall expands an earlier recall, 20V-343.
The repair is free. Dealers will perform a software update at no cost to the owner. Owner notification letters were mailed May 11, 2023. You can contact FCA US LLC customer service at 1-800-853-1403, and you should check your VIN for open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Jeep Cherokee | 20162017 |
|---|