CarRecallWatch- Component
- BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- Problem
- Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
- Risk
- The lingering rearview image can distract the driver, increasing the risk of a crash.
- Remedy
- Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
A software error can cause the rearview camera image to stay on the radio display after the vehicle has been shifted out of reverse. This does not meet the requirements of Federal Motor Vehicle Safety Standard 111 for rearview mirrors, and the lingering image can distract the driver and increase the risk of a crash.
The fix is a radio display software update, provided free of charge. Dealers will perform the update, and owners may also choose to receive it remotely through an over-the-air (OTA) update, available as of May 1, 2020. The recall began April 27, 2020.
To check whether your vehicle is affected, enter your VIN for open recalls, or contact Chrysler customer service at 1-800-853-1403 and reference recall number W30-W37.
Check whether this recall is open on your vehicle