The 2020 RAM 3500 has 11 safety recalls on file with NHTSA.
Owners have filed 116 complaints with NHTSA, including 6 crashes, 7 fires, 4 injuries.
The most-reported problem area is Fuel/Propulsion System (33 reports).
2020 RAM 3500 recalls
Tailgate May Open While Driving, Spilling Cargo
The tailgate on certain Ram pickups may not latch properly because the tailgate strikers are misaligned with the box latch.
Transmission fluid leak can cause engine fire risk
Some Ram 2500 and 3500 trucks may build up pressure and heat inside the automatic transmission.
Stability warning light may not come on when needed
Certain Ram 2500 and 3500 cab chassis trucks from 2019 to 2022, and Dodge Durango SUVs from 2021 to 2022, have an anti-lock brake control module whose software can keep the electronic stability control (ESC) warning light from turning on during some conditions.
Loose Wiper Arms Can Reduce Driver Visibility
Certain 2019-2020 heavy-duty pickups and cab chassis trucks may have windshield wiper arms that loosen over time.
Fuel pump can fail and stall engine without warning
The high pressure fuel pump in certain diesel trucks with Cummins 6.7L engines may fail, causing the engine to stall suddenly and without warning.
Engine May Not Warn of Low Oil, Risking Fire
Certain 2019-2020 Ram 3500, 4500, and 5500 cab chassis trucks with the Cummins 6.7L High Output engine have engine calibration software that may fail to warn the driver when oil volume is low.
Wrong lug nut torque spec can break wheel studs
Some RAM 3500, 4500, and 5500 trucks and cab chassis were built with incorrect torque information in the Service and Owner's Manuals.
Rearview Camera Image May Stay On After Reverse
A software error can cause the rearview camera image to stay on the radio display after the vehicle has been shifted out of reverse.
Engine May Lose Oil Film and Fail, Risking Fire
Certain 2019 and 2020 Ram 3500, 4500 and 5500 cab chassis vehicles with the Cummins 6.7L High Output engine may not have adequate warm-up protection.
Bed Step May Fail Suddenly, Risking User Injury
Certain trucks equipped with an accessory bed step may have a bed step that unexpectedly fails while in use, particularly when the load is applied from the side.
Transmission Fluid Leak Can Cause Engine Fire
Certain 2019-2020 Ram 2500 and 3500 pickups with six-speed automatic (68RFE) transmissions can develop a build-up of pressure and heat inside the transmission.
Most common 2020 RAM 3500 problems
Problem areas named in the 116 complaints owners filed with NHTSA.
| Problem area | Reports |
|---|---|
| Fuel/Propulsion System | 33 |
| Engine | 27 |
| Fuel System, Diesel | 23 |
| Power Train | 13 |
| Electrical System | 9 |
| Wheels | 7 |
| Steering | 7 |
| Service Brakes | 7 |
| Tires | 6 |
| Unknown Or Other | 6 |
What owners report
High pressure fuel pump recall failed and put my life in danger â ï¸ Terrible experience not only for me but it put in danger a Semi truck driver and others almost got killed
We were pulling camper to Nashville TN. We pulled off I24 toward I65 North. I noticed the engine was raving and it felt like I was missing gears on the transmission. I was roughly 4 miles from my destination when I noticed smoke coming from under the hood on passenger side and flames coming from under hood on passenger side of the hood. I stopped the truck/ camper. Three of us had extinguishers trying to put fire out. The entire engingine compartment burned and fire intruded into driver compartment.
The contact owns a 2020 Ram 3500. The contact stated that while driving at 65 MPH, the vehicle suddenly experienced reduced speed and hesitation, and there was a rattling noise coming from the engine as the RPMs increased above 1,500. The vehicle was driven slowly to a local dealer, where the contact was informed that the high-pressure fuel pump (HPFP) had likely failed. The exact cause of the failure had not yet been determined, and the vehicle was not repaired. The contact stated that the vehicle was previously serviced under NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) and was experiencing the same failure listed in the recall. The failure mileage was 300,000.
I was in a single-vehicle accident on July 20th, 2026 and hit an oak tree head-on center and my airbags didn't deploy. I have a fractured neck and whiplash, not to mention other minor injuries. I am now able to type in order to report it. I have photographs.
The contact owns a 2020 Ram Promaster 3500. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing, the rearview camera displayed an upside-down or distorted image. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
2020 RAM 3500 questions
Does the 2020 RAM 3500 have any recalls?
Yes. NHTSA lists 11 safety recalls for the 2020 RAM 3500: Tailgate May Open While Driving, Spilling Cargo; Transmission fluid leak can cause engine fire risk; Stability warning light may not come on when needed; Loose Wiper Arms Can Reduce Driver Visibility; Fuel pump can fail and stall engine without warning. Recall repairs are normally free at an authorized dealer.
What are the most common problems with the 2020 RAM 3500?
Based on 116 owner complaints filed with NHTSA, the most-reported problem areas are Fuel/Propulsion System (33), Engine (27), Fuel System, Diesel (23).
How do I check if a recall on my 2020 RAM 3500 has been fixed?
Enter your 17-character VIN in our VIN recall check. It shows open recalls that have not been repaired on your specific vehicle. Recall repairs are normally free at an authorized dealer.