CarRecallWatchThe 2020 RAM Promaster has 5 safety recalls on file with NHTSA.
Owners have filed 42 complaints with NHTSA, including 3 crashes, 2 injuries.
The most-reported problem area is Back Over Prevention (11 reports).
2020 RAM Promaster recalls
Wheelchair Tie-Downs May Not Lock, Risking Movement in Transit
Certain wheelchair restraint systems installed in these vehicles, specifically QRT-Deluxe and QRT-Max units made by Rollx, may have retractors that fail to lock.
Radiator fan circuit can overheat and cause a fire
The electrical circuit for the radiator cooling fan in certain Ram ProMaster vans can overheat.
Rearview camera may fail to show image, raising crash risk
Certain 2019-2021 RAM ProMaster and 2019-2020 Dodge Journey vehicles may have cracks in the microprocessor of the rearview camera system.
Transmission May Not Lock in Park, Risking Rollaway
Some 2019-2021 Ram ProMaster vans with a 62TE automatic transmission may have debris inside the transmission that keeps the park pawl from fully engaging the park gear.
Side Curtain Airbags May Not Inflate Properly in a Crash
Some 2020 Ram ProMaster vans and 1500 pickups may have a side curtain airbag whose diffuser was improperly crimped.
Most common 2020 RAM Promaster problems
Problem areas named in the 42 complaints owners filed with NHTSA.
| Problem area | Reports |
|---|---|
| Back Over Prevention | 11 |
| Power Train | 10 |
| Unknown Or Other | 9 |
| Electrical System | 8 |
| Engine And Engine Cooling | 5 |
| Visibility/Wiper | 4 |
| Engine | 4 |
| Steering | 3 |
| Seat Belts | 2 |
| Wheels | 1 |
What owners report
The contact owns a 2020 Ram Promaster 3500. The contact received notifications of NHTSA Campaign Numbers: 25V552000 (Back Over Prevention) and 25V720000 (Engine and Engine Cooling); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that while in reverse(R), the back over prevention camera failed to properly operate and failed to display an image of the rear of the vehicle. The failure was intermittent. The coolant level failed to remain at the proper levels and coolant needed to be added frequently. The contact stated that the battery suddenly lost power an
Related recall: NHTSA 25V720000 / Chrysler 67C â "The electrical circuit for the radiator fan may overheat." Fire/injury: No fire / no injuries; component overheated and burned/melted. Complaint narrative (paste this into the form) The radiator cooling fan on my 2020 Ram ProMaster 3500 (3.6L gasoline V6) repeatedly became stuck running / would not shut off on multiple occasions. The cooling fan electrical circuit overheated, and the fuse and fuse box (power distribution center) burned and melted, which in turn damaged the adjacent wiring harness. The fuse did not protect the circuit before the overheating and thermal damage occurred. This is the identical failure mode described in NHTSA
The rear backup camera is intermediate and does NOT provide a visible image 90% of the time. When the vehicle is in reverse the display reports a message, "Camera System Unavailable". The van doesn't have rear or side windows and makes it nearly impossible to safely backup the vehicle.
The contact owns a 2020 Ram 3500. The contact stated that the vehicle, began to make a loud noise, and misfired. The vehicle was taken to the dealer where it was diagnosed with repaired; however the issue persisted. The vehicle was not taken for repairs again. The manufacturer was notified of the issue. The approximate mileage 120,000.
The contact owns a 2020 Ram Promaster. The contact received notification of NHTSA Campaign Number: 25V720000 (Engine And Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
2020 RAM Promaster questions
Does the 2020 RAM Promaster have any recalls?
Yes. NHTSA lists 5 safety recalls for the 2020 RAM Promaster: Wheelchair Tie-Downs May Not Lock, Risking Movement in Transit; Radiator fan circuit can overheat and cause a fire; Rearview camera may fail to show image, raising crash risk; Transmission May Not Lock in Park, Risking Rollaway; Side Curtain Airbags May Not Inflate Properly in a Crash. Recall repairs are normally free at an authorized dealer.
What are the most common problems with the 2020 RAM Promaster?
Based on 42 owner complaints filed with NHTSA, the most-reported problem areas are Back Over Prevention (11), Power Train (10), Unknown Or Other (9).
How do I check if a recall on my 2020 RAM Promaster has been fixed?
Enter your 17-character VIN in our VIN recall check. It shows open recalls that have not been repaired on your specific vehicle. Recall repairs are normally free at an authorized dealer.