CarRecallWatch- Component
- POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL
- Problem
- Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster vehicles equipped with a 62TE transmission. The park pawl may not fully engage the park gear due to debris inside the transmission.
- Risk
- A partially engaged park pawl can result in a vehicle rollaway, increasing the risk of a crash or injury.
- Remedy
- Dealers will update the powertrain control module software, and inspect and replace, as necessary, the transmission or components within the transmission, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 44A.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
Some 2019-2021 Ram ProMaster vans with a 62TE automatic transmission may have debris inside the transmission that keeps the park pawl from fully engaging the park gear. The park pawl is the part that locks the transmission when the vehicle is in Park.
If the park pawl only partially engages, the vehicle can roll away even though it appears to be in Park. A rollaway increases the risk of a crash or injury to the driver, passengers, or people nearby.
Authorized Ram dealers will update the powertrain control module software and inspect the transmission, replacing the transmission or components within it as necessary. The repair is free of charge. Owner notification letters were mailed June 22, 2023. You can check whether your VIN has open recalls and contact FCA US, LLC customer service at 1-800-853-1403, referencing recall number 44A.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| RAM Promaster | 201920202021 |
|---|