CarRecallWatchThe 2017 RAM Promaster has 10 safety recalls on file with NHTSA.
Owners have filed 57 complaints with NHTSA, including 2 crashes, 3 fires.
The most-reported problem area is Electrical System (20 reports).
2017 RAM Promaster recalls
Shifter Cable Can Disconnect, Causing Unintended Movement
The shifter cable in certain 2014-2019 RAM ProMaster Paratransit vehicles with 3.6L engines may separate from the transmission.
Shifter Cable Can Disconnect, Causing Unintended Movement
A shifter cable in certain ProMaster vans with 3.6L engines may separate from the transmission.
Cooling Fan Can Seize and Overheat, Creating Fire Risk
The engine cooling fan can seize, which can cause the fan motor to overheat.
Rear Seat May Not Lock in Crash or Sudden Stop
Certain vans with aftermarket Freedman Go-ES Foldaway rear seats may have a seat cushion that does not stay locked in the upright position when under load, such as during a crash or sudden stop.
Rear Seat May Not Lock Upright, Raising Injury Risk
Certain vans modified with Freedman GO-ES Foldaway Seats may have a rear seat cushion that does not stay locked in place when it is rotated to the upright position and put under load, such as during a crash or sudden stop.
Foldaway Seats May Not Stay Locked in a Crash
Certain 2016-2018 Ford Transit and Ram ProMaster vans fitted with Freedman GO-ES Foldaway Seats may have a seat cushion that does not stay locked in place when the seat back is raised to the upright position.
Fire Extinguisher May Clog or Fail to Discharge
Some in-vehicle Kidde fire extinguishers, sold with certain Chrysler, Dodge, and RAM vehicles, may become clogged.
Fire extinguisher may fail to discharge or detach in a fire
Certain camper and custom vans built on Mercedes-Benz Sprinter and RAM ProMaster chassis are equipped with Kidde plastic-handle or push-button fire extinguishers.
Incorrect airbag labels could affect how you sit
Some 2014-2017 Ram ProMaster vehicles have sun visor labels, dashboard labels, and owner's manuals that wrongly state the vehicle has advanced frontal airbags for the driver and passenger.
Side Air Bag May Fail to Deploy in a Crash
Certain 2017 RAM ProMaster vehicles built between October 1 and December 7, 2016 have a seat-mounted side air bag inflator initiator that may fail to ignite during a crash.
Most common 2017 RAM Promaster problems
Problem areas named in the 57 complaints owners filed with NHTSA.
| Problem area | Reports |
|---|---|
| Electrical System | 20 |
| Engine | 19 |
| Power Train | 14 |
| Exterior Lighting | 6 |
| Service Brakes | 5 |
| Engine And Engine Cooling | 4 |
| Structure | 3 |
| Steering | 3 |
| Unknown Or Other | 3 |
| Equipment | 3 |
What owners report
COMPONENT FAILED: Left transmission mount bracket and its fasteners on a 2017 RAM ProMaster with 3.6L V6 Pentastar (sales code ERB) and 62TE 6-speed automatic (sales code DG2). At least one bracket-to-transaxle bolt sheared. The bracket separated from the transmission, the powertrain dropped on the driver side, the left front CV axle pulled out of the transaxle, and transmission fluid loss occurred. The transmission case casting also appears cracked at the bracket mounting boss. All failed components are preserved and available for inspection. SAFETY RISK: Failure occurred during LOW-SPEED MANEUVERING. Had it occurred at highway speed, the dropped powertrain and separated front drive axle co
Odometer Fraud. The contact purchased a 2017 Ram Promaster 1500. The vehicle was purchased on February 16, 2024. The contact stated that at the time of purchase, the mileage was 84,000. The vehicle was taken to Valvoline, where the odometer was reported in 2018 February 2023 at 346,000. The contact purchased a Carfax report, which indicated that the mileage was 346,544 in January 2023. In addition, the dealer was made aware of the discrepancy, and the contact was informed that the vehicle would be collected, and the sale would be voided; however, the down payment would not be returned.
The contact owns a 2017 Ram Promaster 3500. The contact received notification of NHTSA Campaign Number: 19V818000 (Equipment, Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I am the original owner of a 2017 Dodge ProMaster made by Chrysler. My vehicle is currently at a dealership waiting for a complete transmission. I had to have it towed there as this issue happened while I was driving. Luckily, I was not far from home. The van is no longer under warranty at 5 years or100,000 miles. I purchased it new in May 2018. It has only 37000 miles on the odometer. There was a recall unrelated to this problem and fixed. In the beginning I had to Contact Chrysler Customer Service per my dealer who gave me their Customer Care number. I was given a case number by a lower Chrysler representative, who then had me talk to her supervisor. This representative said that there
The windshield cowl on this vehicle is poorly designed, allowing water intrusion from multiple points. This is not a minor leak but a severe design flaw that creates immediate and dangerous safety hazards while driving, particularly at highway speeds. The most critical issue is water pouring directly onto the serpentine belt and pulley system. While driving at highway speeds in heavy rain, I lost power steering after water intrusion caused the belt to slip. This sudden loss of steering assist made the vehicle extremely difficult to control, especially in traffic and during turns. Another major safety risk is water intrusion onto the engine fuse box. While driving at highway speeds, water p
2017 RAM Promaster questions
Does the 2017 RAM Promaster have any recalls?
Yes. NHTSA lists 10 safety recalls for the 2017 RAM Promaster: Shifter Cable Can Disconnect, Causing Unintended Movement; Shifter Cable Can Disconnect, Causing Unintended Movement; Cooling Fan Can Seize and Overheat, Creating Fire Risk; Rear Seat May Not Lock in Crash or Sudden Stop; Rear Seat May Not Lock Upright, Raising Injury Risk. Recall repairs are normally free at an authorized dealer.
What are the most common problems with the 2017 RAM Promaster?
Based on 57 owner complaints filed with NHTSA, the most-reported problem areas are Electrical System (20), Engine (19), Power Train (14).
How do I check if a recall on my 2017 RAM Promaster has been fixed?
Enter your 17-character VIN in our VIN recall check. It shows open recalls that have not been repaired on your specific vehicle. Recall repairs are normally free at an authorized dealer.