- Component
- SEATS
- Problem
- New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
- Risk
- In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
- Remedy
- New England has notified owners, directing them to contact Freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019. Owners may contact Freedman customer service at 1-800-443-4540 or New England at 1-800-886-9247.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Certain vans with aftermarket Freedman Go-ES Foldaway rear seats may have a seat cushion that does not stay locked in the upright position when under load, such as during a crash or sudden stop. If the seat back moves in a crash, the occupant faces an increased risk of injury.
Owners should contact Freedman customer service at 1-800-443-4540 or New England Wheels at 1-800-886-9247 to arrange free repairs to the foldaway seats. Do not wait for a problem to appear before getting the seat checked.
You can check whether your vehicle has open recalls by entering your VIN on the NHTSA recall lookup website or by asking any authorized dealer to check it.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Ford Transit | 20142015201620172018 |
|---|---|
| RAM Promaster | 201420152016201720182019 |